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Customer Service Specialist

Customer Service Specialist

Croma

0 - 8 years

2 - 3 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 hour ago| Platform:

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Skills Required

Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Infiniti Retail Ltd. is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journey Answering customer inquiries via phone, email, live chat, or in-person
Responding to customer complaints and resolving issues in a timely and effective manner Gathering customer feedback and suggesting ways to improve the customer experience Providing product and service information to customers Processing orders, returns, and exchanges accurately and efficiently Updating customer information and purchase history in the company's database Escalating complex or high-priority issues to the appropriate department or supervisor Good organizational and time management skills Should have strong communication and problem-solving skills

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Croma

Retail, E-commerce

New Delhi

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Customer Service Specialist