Job Title: Technical Support & Representative (US-based customers) Location: Saket, Delhi SELECTION PROCESS: HR ROUND MANAGER ROUND + BASIC TECHNICAL ROUND TRANING AND MOCK CALL COMMUNICATION NEED TO STRONG AND CANADIATES SHOULD DO NOT HAVE MTI ISSUES Job Overview: We are looking for a highly motivated and knowledgeable Technical Support & Sales Representative to join our team. In this dual role, you will assist our US-based customers with technical issues related to a variety of products such as HP, Dell, MacBook, printers, and more. Before addressing technical problems, you will focus on upselling support services to ensure customers receive the best solutions and value. Key Responsibilities: Provide excellent technical support to customers facing issues with hardware or software, including but not limited to HP, Dell, MacBook, printers, and more. Engage with customers to understand their technical issues while promoting and selling additional support services, upgrades, or products. Troubleshoot customer problems with computer hardware, software, printers, and other related products, using your technical knowledge to diagnose issues effectively. Work closely with the sales team to ensure customers are aware of the full range of support services and products that may benefit them. Document and track customer interactions and troubleshooting steps in the company’s CRM system. Maintain high customer satisfaction through quick, effective, and friendly communication. Stay up-to-date with the latest technology and products to provide accurate, timely support and sales recommendations. Requirements: Strong understanding of computer hardware and software, including troubleshooting for major brands like HP, Dell, MacBook, and printers. Previous experience in technical sales and support, with the ability to upsell services and products before resolving technical issues. Excellent communication skills, with the ability to explain complex technical issues in a clear and easy-to-understand manner. Experience with CRM systems and support ticketing software is a plus. Self-motivated and target-driven, with a strong desire to meet and exceed sales and support goals. Ability to multitask and prioritize effectively in a fast-paced environment. A strong customer service orientation and a willingness to go the extra mile to resolve issues and drive sales. Show more Show less

Job Description: We are looking for an experienced & highly motivated individual with exposure in international equity markets mainly Australia (preferable but not mandatory). The candidate must possess flair & dynamism to work independently & quickly integrate into a team environment. Must be a Graduate with proven ability of generating sales in a complex market & able to make over 200 calls a day! Role requirement/Experience: 1-2 years of international outbound sales/collections B2C experience. Excellent communication skills (both written & verbal). A profound understanding of the financial markets (preferable). Ability to influence & negotiate with customer effectively. Proven track record of achieving sales targets consistently. Fast learner with a passion for sales. Self-motivated individual who can work well under pressure. High levels of initiative & time management skills. Critical thinker with problem solving skills & a team player. Mature individual with professional work ethics & a high degree of accountability/ownership. Work Hours: 5.30 am – 2.30 pm IST. Weekly Off: Saturday & Sunday. Transport: Provided by company* Compensation: Upto 7 LPA (Uncapped high performance-based incentives offered) Interested candidates can share their CV at Hr.rahul@nextgenglobalservices.com #salesjobs #BPOsales #internationalsales #international #telesales Show more Show less

Job Title: Technical Support & Representative (US-based customers) Location: Saket, Delhi SELECTION PROCESS: HR ROUND MANAGER ROUND + BASIC TECHNICAL ROUND TRANING AND MOCK CALL COMMUNICATION NEED TO STRONG AND CANADIATES SHOULD DO NOT HAVE MTI ISSUES Job Overview: We are looking for a highly motivated and knowledgeable Technical Support & Sales Representative to join our team. In this dual role, you will assist our US-based customers with technical issues related to a variety of products such as HP, Dell, MacBook, printers, and more. Before addressing technical problems, you will focus on upselling support services to ensure customers receive the best solutions and value. Key Responsibilities: Provide excellent technical support to customers facing issues with hardware or software, including but not limited to HP, Dell, MacBook, printers, and more. Engage with customers to understand their technical issues while promoting and selling additional support services, upgrades, or products. Troubleshoot customer problems with computer hardware, software, printers, and other related products, using your technical knowledge to diagnose issues effectively. Work closely with the sales team to ensure customers are aware of the full range of support services and products that may benefit them. Document and track customer interactions and troubleshooting steps in the company’s CRM system. Maintain high customer satisfaction through quick, effective, and friendly communication. Stay up-to-date with the latest technology and products to provide accurate, timely support and sales recommendations. Requirements: Strong understanding of computer hardware and software, including troubleshooting for major brands like HP, Dell, MacBook, and printers. Previous experience in technical sales and support, with the ability to upsell services and products before resolving technical issues. Excellent communication skills, with the ability to explain complex technical issues in a clear and easy-to-understand manner. Experience with CRM systems and support ticketing software is a plus. Self-motivated and target-driven, with a strong desire to meet and exceed sales and support goals. Ability to multitask and prioritize effectively in a fast-paced environment. A strong customer service orientation and a willingness to go the extra mile to resolve issues and drive sales. Show more Show less

About the Company : EdTech – Abroad Studies Consulting is dedicated to helping students achieve their dreams of higher education abroad. Our mission is to provide comprehensive guidance and support throughout the admission process, ensuring a smooth transition for students and their families. About the Role : We are looking for a smart, well-presented female Education Counselor who can confidently interact with parents of students planning to pursue higher education abroad. The ideal candidate should be fluent in communication, presentable, and able to explain the abroad admission process clearly and effectively. Responsibilities : Meet parents and guide them through the process of overseas education. Explain different country admission processes, university options, visa procedures, and financial planning. Handle student/parent counseling sessions in-person and online. Follow up with candidates to ensure application timelines are met. Coordinate with the internal research and admission team for updated information. Qualifications : Female candidates only. Minimum 1 year of experience in counseling, preferably in the education or EdTech sector. Required Skills : Excellent communication skills in English and Hindi. Smart personality with strong presentation skills and professional dressing sense. Preferred Skills : Basic knowledge of student visa procedures is a plus. Pay range and compensation package : ₹30,000 – ₹40,000/month Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals. Show more Show less