Job Title: Technical Support & Representative (US-based customers) Location: Saket, Delhi SELECTION PROCESS: HR ROUND MANAGER ROUND + BASIC TECHNICAL ROUND TRANING AND MOCK CALL COMMUNICATION NEED TO STRONG AND CANADIATES SHOULD DO NOT HAVE MTI ISSUES Job Overview: We are looking for a highly motivated and knowledgeable Technical Support & Sales Representative to join our team. In this dual role, you will assist our US-based customers with technical issues related to a variety of products such as HP, Dell, MacBook, printers, and more. Before addressing technical problems, you will focus on upselling support services to ensure customers receive the best solutions and value. Key Responsibilities: Provide excellent technical support to customers facing issues with hardware or software, including but not limited to HP, Dell, MacBook, printers, and more. Engage with customers to understand their technical issues while promoting and selling additional support services, upgrades, or products. Troubleshoot customer problems with computer hardware, software, printers, and other related products, using your technical knowledge to diagnose issues effectively. Work closely with the sales team to ensure customers are aware of the full range of support services and products that may benefit them. Document and track customer interactions and troubleshooting steps in the company’s CRM system. Maintain high customer satisfaction through quick, effective, and friendly communication. Stay up-to-date with the latest technology and products to provide accurate, timely support and sales recommendations. Requirements: Strong understanding of computer hardware and software, including troubleshooting for major brands like HP, Dell, MacBook, and printers. Previous experience in technical sales and support, with the ability to upsell services and products before resolving technical issues. Excellent communication skills, with the ability to explain complex technical issues in a clear and easy-to-understand manner. Experience with CRM systems and support ticketing software is a plus. Self-motivated and target-driven, with a strong desire to meet and exceed sales and support goals. Ability to multitask and prioritize effectively in a fast-paced environment. A strong customer service orientation and a willingness to go the extra mile to resolve issues and drive sales. Show more Show less
Job Description: We are looking for an experienced & highly motivated individual with exposure in international equity markets mainly Australia (preferable but not mandatory). The candidate must possess flair & dynamism to work independently & quickly integrate into a team environment. Must be a Graduate with proven ability of generating sales in a complex market & able to make over 200 calls a day! Role requirement/Experience: 1-2 years of international outbound sales/collections B2C experience. Excellent communication skills (both written & verbal). A profound understanding of the financial markets (preferable). Ability to influence & negotiate with customer effectively. Proven track record of achieving sales targets consistently. Fast learner with a passion for sales. Self-motivated individual who can work well under pressure. High levels of initiative & time management skills. Critical thinker with problem solving skills & a team player. Mature individual with professional work ethics & a high degree of accountability/ownership. Work Hours: 5.30 am – 2.30 pm IST. Weekly Off: Saturday & Sunday. Transport: Provided by company* Compensation: Upto 7 LPA (Uncapped high performance-based incentives offered) Interested candidates can share their CV at Hr.rahul@nextgenglobalservices.com #salesjobs #BPOsales #internationalsales #international #telesales Show more Show less
Job Title: Technical Support & Representative (US-based customers) Location: Saket, Delhi SELECTION PROCESS: HR ROUND MANAGER ROUND + BASIC TECHNICAL ROUND TRANING AND MOCK CALL COMMUNICATION NEED TO STRONG AND CANADIATES SHOULD DO NOT HAVE MTI ISSUES Job Overview: We are looking for a highly motivated and knowledgeable Technical Support & Sales Representative to join our team. In this dual role, you will assist our US-based customers with technical issues related to a variety of products such as HP, Dell, MacBook, printers, and more. Before addressing technical problems, you will focus on upselling support services to ensure customers receive the best solutions and value. Key Responsibilities: Provide excellent technical support to customers facing issues with hardware or software, including but not limited to HP, Dell, MacBook, printers, and more. Engage with customers to understand their technical issues while promoting and selling additional support services, upgrades, or products. Troubleshoot customer problems with computer hardware, software, printers, and other related products, using your technical knowledge to diagnose issues effectively. Work closely with the sales team to ensure customers are aware of the full range of support services and products that may benefit them. Document and track customer interactions and troubleshooting steps in the company’s CRM system. Maintain high customer satisfaction through quick, effective, and friendly communication. Stay up-to-date with the latest technology and products to provide accurate, timely support and sales recommendations. Requirements: Strong understanding of computer hardware and software, including troubleshooting for major brands like HP, Dell, MacBook, and printers. Previous experience in technical sales and support, with the ability to upsell services and products before resolving technical issues. Excellent communication skills, with the ability to explain complex technical issues in a clear and easy-to-understand manner. Experience with CRM systems and support ticketing software is a plus. Self-motivated and target-driven, with a strong desire to meet and exceed sales and support goals. Ability to multitask and prioritize effectively in a fast-paced environment. A strong customer service orientation and a willingness to go the extra mile to resolve issues and drive sales. Show more Show less
About the Company : EdTech – Abroad Studies Consulting is dedicated to helping students achieve their dreams of higher education abroad. Our mission is to provide comprehensive guidance and support throughout the admission process, ensuring a smooth transition for students and their families. About the Role : We are looking for a smart, well-presented female Education Counselor who can confidently interact with parents of students planning to pursue higher education abroad. The ideal candidate should be fluent in communication, presentable, and able to explain the abroad admission process clearly and effectively. Responsibilities : Meet parents and guide them through the process of overseas education. Explain different country admission processes, university options, visa procedures, and financial planning. Handle student/parent counseling sessions in-person and online. Follow up with candidates to ensure application timelines are met. Coordinate with the internal research and admission team for updated information. Qualifications : Female candidates only. Minimum 1 year of experience in counseling, preferably in the education or EdTech sector. Required Skills : Excellent communication skills in English and Hindi. Smart personality with strong presentation skills and professional dressing sense. Preferred Skills : Basic knowledge of student visa procedures is a plus. Pay range and compensation package : ₹30,000 – ₹40,000/month Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals. Show more Show less
About the Company Job Title Team Leader Function Call Centre About the Role A short paragraph summarizing the key role responsibilities. Responsibilities Communicates information in a timely, accurate and understood manner to all sales team members. Track and accurately update operational performance files for Sales Agents on a weekly basis. Manage and drive sales team target and performance. Dive sales teams’ performance on systems and all metrics in accordance with the contractual obligation. Ensure regular feedback is given to Sales Agents with regards to action plans that have been set. Qualifications Minimum Education: Graduate Work Experience: 2 Years - 8 Years Minimum 2yrs on paper experience in mandate. Required Skills Can communicate in Hindi and English both. Experience in Outbound Tele Sales/lead generation. Lead Generation process. Outbound Tele sales exposure is preferable. Must have worked on dialler. Should be having at least 2 years on paper experience as a Team Leader. Preferred Skills None specified. Pay range and compensation package Salary Up to 40K Equal Opportunity Statement Include a statement on commitment to diversity and inclusivity. ```
Here’s a shortened and professional version of the job description: Job Title: Digital Marketer – Ad Strategy & PPC Lead Location: Delhi, India Company: Kapitales Reports To: Head of Marketing About Kapitales: Kapitales is an Australia-based equities research firm focused on ASX-listed securities and global financial markets. We provide strategic investment insights to help clients succeed in a complex financial landscape. As we expand globally, we seek a skilled Digital Marketer to lead ad strategy and PPC campaigns targeting the Australian investment sector. Role Overview: We are looking for an experienced Digital Marketer to lead our paid advertising efforts with a focus on PPC strategy, lead generation, and brand visibility. The goal is to drive high-quality investor leads and elevate brand trust across digital platforms. Key Responsibilities: Plan, launch, and optimize PPC campaigns (Google, Bing, Facebook, LinkedIn) for lead generation. Develop full-funnel ad strategies including display, retargeting, and social ads. Create and test ad copy, creatives, and landing pages tailored to financial audiences. Monitor key metrics (CTR, CPC, CPL, ROI) and implement data-driven improvements. Report performance insights and collaborate with content, design, and analytics teams. Stay updated on digital trends, financial markets, and competitor activity. Qualifications: 1–3 years of experience in PPC/digital marketing. Proven record of lead generation and campaign performance. Strong knowledge of Google Ads, Meta Ads, Google Analytics, SEMRush, etc. Excellent communication, analytical, and creative skills. Preferred: Background in finance/investment or understanding of the Australian stock market. What We Offer: Competitive salary Opportunity to work with a global, innovative team Learning and growth opportunities Inclusive and collaborative work culture
Job Title: EdTech Sales Counselor / Executive Location: Gurugram (On-site) Working Days: 6 Days (Day Shift) Salary: ₹30,000 – ₹35,000/month (Fixed) Industry: Education Technology Key Responsibilities: Connect with potential students and parents to guide them on study-abroad options or EdTech programs. Conduct counseling sessions (virtual/in-person) to convert leads into admissions/enrollments. Explain program features, admission processes, fee structures, and visa guidelines (if applicable). Meet and exceed daily/weekly/monthly KPIs (calls, conversions, revenue). Handle objections professionally and close sales effectively. Collaborate with internal teams for smooth onboarding. Requirements: Minimum 1-3 years of experience in EdTech or B2C sales. Strong communication and presentation skills. Target-oriented and self-driven. Knowledge of KPIs and sales metrics is a must. Prior experience in handling international education queries is a plus.
The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas. Responsibilities Maintain and develop pipeline of eligible candidates for future open positions Conduct interviews via phone or in-person Qualify or reject candidates based on interview feedback and resume reviews Serve as contact person for questions from candidates Meet weekly quotas related to calls and emails Qualifications Bachelor's degree Effective communication skills Strong organizational and interpersonal skills Experience working with Microsoft Office suite High-energy and passion Demonstrated ability to meet quotas
Job Title: Customer Support Manager Location: Saket, Delhi | Shift: Australian Shift Employment Type: Full-time Experience: 2+ years Job Summary: We are hiring a dynamic and self-motivated Customer Support Manager to cater to our clients in the Australian market . The ideal candidate will possess excellent communication skills , a knack for problem-solving (especially in basic mathematics) , and a proactive, self-starting attitude . You will be the first point of contact for our customers, ensuring timely and effective resolution of their queries. Key Responsibilities: Handle inbound and outbound customer queries through voice, email, or chat support. Provide prompt and accurate information related to products, services, pricing, and general support. Use basic math skills to resolve customer questions involving calculations, invoices, or billing. Maintain a positive, empathetic, and professional tone with customers at all times. Ensure issues are resolved efficiently and follow up when necessary. Meet daily/weekly performance metrics such as response time, resolution rate, and customer satisfaction scores. Collaborate with internal teams for escalations or special requests. Maintain detailed and clear records of customer interactions using CRM tools. Key Requirements: Excellent verbal and written communication skills (neutral or Australian accent preferred). Strong analytical and basic mathematical skills to resolve customer queries. Proactive mindset with the ability to take initiative and ownership of tasks. Self-starter who can work independently with minimal supervision. Comfortable working in Australian business hours . Prior experience in international customer support is an added advantage. Familiarity with CRM tools is a plus. What We Offer: Friendly and growth-driven work environment Opportunity to work with international clients Skill development and learning opportunities
Hiring: Customer Service Executive Salary: Up to ₹30,000 6 Days Working | 🔄 Rotational Shifts Location: [Your Location] Responsibilities: Customer support Upselling & cross-selling Requirements: Excellent communication Experience preferred
Job Title: Digital Marketer - Ad Strategy & PPC Lead (India) Location: Delhi Company: Kapitales Reports To: Head of Marketing About Us: Kapitales is an Australian based equities research team focusing on ASX listed securities and are interested in the wider Australian & US financial markets. Our primary aim is to provide general investment ideas to our clients to enable them to achieve success in an increasingly complex landscape. As we expand our global reach, we are looking for an experienced Digital Marketer to lead ad strategy and PPC campaigns for clients based in Australia, specifically in the field of stock market investment. Job Overview: We are looking for an experienced and motivated Digital Marketer to take charge of developing and executing PPC and digital ad strategies. The primary objective of this role is to generate high-quality leads for clients interested in investing in the Australian stock market while also building brand awareness. You will be responsible for creating, optimizing, and managing PPC campaigns to drive conversions and help position our clients as trusted players in the Australian investment market. Key Responsibilities: 1. PPC Campaign Strategy & Execution: Lead the planning, execution, and optimization of PPC campaigns (Google Ads, Bing Ads, etc.) to drive traffic, leads, and conversions for clients looking to invest in the Australian stock market. Develop strategic PPC ad campaigns targeting specific keywords related to Australian stock market investments and financial services. Manage bidding strategies, ad copy, targeting, and budget allocations to maximize ROI. 2. Ad Strategy Development: Design and execute comprehensive ad strategies that combine PPC, display ads, social media ads, and retargeting to generate quality leads and raise brand visibility. Work closely with clients to understand their business goals, develop a strategy to reach their target audience, and continuously improve campaign performance. Develop effective landing pages and ad creatives aligned with the stock investment niche and Australian market trends. 3. Lead Generation: Focus on driving lead generation for clients interested in Australian stock market investments by creating and optimizing PPC campaigns that drive conversions. Build and maintain lead funnels, optimize customer acquisition processes, and track lead quality to improve the client’s ROI. 4. Branding & Awareness Campaigns: Develop and execute branding campaigns aimed at increasing brand awareness and establishing trust with potential investors in the Australian stock market. Create compelling ad creatives and messaging that resonate with the target audience, focusing on educating them about the benefits and opportunities of investing in the Australian stock market. 5. Campaign Management & Optimization: Continuously monitor and optimize PPC campaigns to ensure high performance, achieving key metrics such as CTR (Click-Through Rate), CPC (Cost-Per-Click), CPL (Cost-Per-Lead), and ROI. Perform A/B testing on ads, landing pages, and bidding strategies to identify and implement improvements. Leverage tools like Google Analytics, SEMRush, and others to track campaign performance and provide actionable insights. 6. Collaboration & Reporting: Work closely with content, design, and analytics teams to ensure the effective execution of ad strategies. Provide clients with regular performance reports, insights, and actionable recommendations to refine campaigns and improve results. Deliver clear and concise updates to clients on campaign progress, performance, and market trends. 7. Market Research & Innovation: Stay up to date with the latest trends and developments in the Australian stock market, digital advertising, and PPC strategies. Research competitors and industry trends to identify new opportunities and strategies for lead generation and branding. Experiment with new PPC strategies, platforms, and ad formats to ensure a competitive edge. Qualifications: Experience: 1-3 years of experience in digital marketing, with a strong focus on PPC advertising (Google Ads, Bing Ads, Facebook Ads, etc.). Proven Track Record: Demonstrated experience in managing and optimizing PPC campaigns with a proven ability to drive high-quality leads and conversions. Industry Knowledge: Familiarity with financial services, investing, or stock market industry trends, especially in the Australian market. Technical Skills: Expertise in Google Ads, Bing Ads, Facebook Ads, LinkedIn Ads, and other digital advertising platforms. Proficiency with Google Analytics, SEMRush, and other analytics tools. Analytical Mindset: Strong data analysis skills with the ability to interpret performance metrics and make data-driven decisions for continuous improvement. Creative & Detail-Oriented: Ability to create compelling ad copy and design, with a keen eye for detail to ensure campaigns align with client goals. Communication Skills: Excellent communication skills for managing client relationships, presenting performance reports, and collaborating with team members. Education: A bachelor’s degree in marketing, Business, Finance, or a related field is preferred. What We Offer: Competitive salary based on experience and performance. Opportunity to work with a dynamic, innovative global team Continuous learning and development opportunities. A collaborative and inclusive work culture.
```html About the Company SALARY UPTO 15-35K 5 DAYS WORKING About the Role COSTUMER SUPPORT AND SALES EXPEREICIENCE GOOD COMMUNICATION Responsibilities COSTUMER SUPPORT SALES EXPEREICIENCE GOOD COMMUNICATION Qualifications Experience in customer support and sales Required Skills Good communication skills Preferred Skills Experience in a similar role Pay range and compensation package SALARY UPTO 15-35K Equal Opportunity Statement We are committed to diversity and inclusivity. ```
Hiring for Technical Support Sales & Support Executives | Voice Process | Printer Support Campaign Job Type: Full Time Voice Process Experience Required: 2+ years Salary: Up to 45,000/Month + Lucrative Incentives ABOUT THE PROCESS: We are hiring for our Technical Support Voice Process, focused on resolving printer-related software issues such as installation, offline errors, driver problems, connectivity troubleshooting, and more. This role includes both technical troubleshooting and sales conversions, offering comprehensive support to customers. ROLES & RESPONSIBILITIES: Handle inbound/outbound calls for technical printer support. Understand customer issues and recommend suitable paid plans. Convert calls into successful tech support subscriptions. Meet daily and monthly sales targets. Desired Candidate Profile: Mandatory: Minimum 1-year experience in a Technical Support Voice Process. Background in Antivirus Support, Microsoft Support, Email Support, or Printer Campaigns is highly desirable. Excellent English communication and sales skills. Comfortable working in a fast-paced, target-driven environment. Immediate joiners will be given priority. SALARY & BENEFITS: Salary: Up to 45,000/month (based on experience) Performance-Based Incentives (uncapped earning potential) Shift: night shifts Meal Allowance Travel Allowance Growth-Oriented Work Culture Paid Training & Skill Development 5 Days Working | 2 Weekly Off