Customer Service Sales Representative

The Customer Service Sales Representative position is a full-time on-site role located in Nagpur. As a Customer Service Sales Representative, your main responsibilities will include handling customer inquiries, providing detailed information about products and services, processing orders, and maintaining records of customer interactions and transactions. You will play a crucial role in identifying and assessing customers" needs to achieve satisfaction, generating sales leads, following up on potential sales, and ensuring the timely and successful delivery of solutions according to customer needs. To excel in this role, you should possess excellent communication and interpersonal skills. Strong problem-solving skills are essential, along with the ability to handle customer complaints and concerns effectively. Proficiency in CRM software and Microsoft Office tools such as Word, Excel, and Outlook is required. Sales acumen and the ability to persuade and influence customers will be key to your success in this position. You should be comfortable working both independently and as part of a team. A high school diploma or equivalent is necessary, and a degree in Business Administration, Marketing, or a related field would be a plus. Prior experience in customer service or sales would also be advantageous. If you are looking for a challenging role where you can utilize your communication skills, problem-solving abilities, and sales expertise to provide exceptional customer service and drive sales, then this Customer Service Sales Representative position may be the perfect fit for you.,