Customer Service Representative

1 - 6 years

2 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Relationship Executive Voice Process (Sales or Retention Experience Preferred)

Company:

matrimony industry

Key Responsibilities:

  • Handle inbound and outbound customer calls in a professional manner.
  • Understand customer requirements and provide appropriate solutions.
  • Maintain and update customer records accurately in the system.
  • Work towards achieving assigned targets and ensuring high customer satisfaction.

Requirements:

  • Experience in

    voice process/customer support

    is mandatory.
  • Good communication skills in

    English and Tamil

    with a pleasant, customer-friendly attitude.
  • Prior experience in

    sales or retention

    will be an added advantage.
  • Ability to work in a fast-paced, target-driven environment.
  • Immediate joiners

    are highly preferred.

Work Details:

  • Location:

    T. Nagar, Chennai
  • Salary:

    Up to 22,000 (take-home after deductions) + Incentives
  • Week Offs:

    2 rotational offs on weekdays (Monday to Friday)

If interested, apply now or share your updated resume!

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