Customer Service Representative

As an employee aligned with a specific process or business, your role involves performing intermediate level tasks and activities. You are expected to have a strong understanding of business fundamentals and standard operating procedures. Maintaining professional and productive relations with internal customers is crucial, along with following standard procedures and incorporating new procedures into your daily routine. Meeting or exceeding individual productivity requirements is a key responsibility, as well as resolving problem invoices urgently and addressing quality control issues in problem queues. Additionally, you may be required to generate reports and create MIS for your role as advised by the management. Qualifications: - Required Qualifications: - Graduation in any field - Preferred Qualifications: - 6 months of prior relevant experience in Customer Support - Experience in a similar process will be advantageous The physical requirements of the job include repetitive motions, eye/hand/foot coordination, sitting, talking, and hearing. This role operates in a professional office environment, utilizing standard office equipment such as computers, phones, and copy machines. As an employee at WM, you will receive a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Stock Purchase Plan, Company match on 401K, and more. Additionally, you will enjoy benefits such as Paid Vacation, Holidays, and Personal Days. Please note that specific benefits may vary based on the site. If this opportunity aligns with your career goals and experience, we encourage you to click Apply to explore further.,