Customer Service Representative

Company Description The Altitude Store is a leading provider of organic, chemical-free products, including fresh fruits and vegetables, pantry items, and meats. Our commitment to sustainability is showcased through our 40-acre farm, Organic Acres, located near our retail outlets in Delhi, Gurugram, Greater Noida, and Noida. We support local farmers and artisans who share our values of quality and sustainability, offering the best in organic living for over 14 years. Role Description This is a full-time on-site role for a Customer Service Representative located in South Delhi at The Altitude Store. The Customer Service Representative will be responsible for ensuring customer satisfaction, handling customer inquiries, providing support, and enhancing the overall customer experience on a daily basis. Qualifications Customer Service Representatives and Customer Service skills Customer Support and Customer Satisfaction skills Experience in enhancing Customer Experience Excellent ENGLISH communication and interpersonal skills Ability to handle customer inquiries effectively Strong problem-solving abilities Previous experience in a customer-facing role is a plus Knowledge of organic products and sustainability is beneficial Show more Show less