Customer Service Representative

MEGA Walk-in Drive

Startek welcomes experienced professionals for the role of Customer Support Representative for International Voice/ Non Voice Process

"Shape the Future of Customer Experience. Unlock your potential in Tech support"

HR Name - Alisha A.

HR Contact - 8826179338

Date of Interview

Interview Location -

Startek ITPL, 6th Floor,Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066.

Interview Time

5 days working

Location

About US -

Our associates are central to our mission of combining people, technology and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviours that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients and our shareholders.

• Identifying hardware and software solutions.
• Troubleshooting technical issues
• Diagnosing and repairing faults.
• Resolving network issues.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Walkthrough staff or clients through a series of actions to resolve issues

Eligibility Criteria

• Minimum Educational Qualification – 10+2 (No Backlogs)
• Minimum 06 months – 1 year experience Tech support
• Excellent Verbal and Written communication
• Excellent Interpersonal skills
• Attention to detail and good problem-solving skills.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS will be preferred.
• Experience with remote desktop applications and help desk software.

Interview Process -

• HR Screening
• Operations round
• Salary Discussion

Benefits –

• Quarterly Bonus
• Free Transportation (2 way cab provided round the clock)

Your Resume Is Your Gateway to Success. Send It Today

WhatsApp – 91+ 8826179338

Email – alisha.alexander@startek.com