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Midas Enterprises - India
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Customer Service Representative

Customer Service Representative

Midas Enterprises - India

0 years

0 Lacs

Akola Maharashtra India

Posted:1 week ago| Platform:

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Skills Required

service processing support communication resolve multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Midas Enterprises - India, based in Akola, Maharashtra . The company is known for its robust services and commitment to customer satisfaction, making it a reputable name in the industry. Joining our team means being part of a dynamic environment focused on growth and excellence.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Akola. The Customer Service Representative will be responsible for managing customer interactions, resolving inquiries and issues, ensuring customer satisfaction, and maintaining a positive customer experience. Day-to-day tasks include answering calls, responding to emails, processing orders, and providing information on products and services. The role requires an individual who can handle customer feedback effectively and work collaboratively with other team members to enhance service quality.

Qualifications

Customer Service, Customer Support, and Customer Satisfaction skills
Experience in managing Customer Experience and interactions
Excellent communication and interpersonal skills
Ability to handle customer inquiries and resolve issues promptly
Strong problem-solving and multitasking abilities
Previous experience in a similar role is a plus
High school diploma or equivalent; Bachelor's degree preferred

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Customer Service Representative