Customer Service Representative

Company Description

Mantegies is a strategic partner for startups, small, and medium businesses, focusing on marketing, HR, finance, and legal aspects to drive profitability. The company offers customized solutions and strategies to maximize success and growth for its clients.

Role Description

This is a full-time remote role for a Customer Service Representative at Mantegies. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing excellent customer service on a daily basis.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Strong interpersonal and communication skills
• Ability to multitask and prioritize workload effectively
• Problem-solving abilities and patience
• Experience in customer-facing roles is a plus
• Knowledge of CRM systems is beneficial
• High school diploma or equivalent required