Posted:2 months ago|
Platform:
Work from Office
Full Time
Customer Service Representative
We are currently seeking a Customer Success Executive for our Noida office.
0 - 1 years
Any graduation
Onboard and train customers for seamless product adoption.
Build strong relationships and maintain regular communication.
Address customer concerns and resolve issues promptly.
Monitor customer progress and ensure goal achievement.
Identify upsell opportunities and collaborate with sales teams.
Analyze customer metrics and provide performance reports.
Provide feedback to internal teams for product/service improvements.
Communication Skills , Saas knowledge , problem solving skills , Multitasking
Strong communication and interpersonal skills.
Experience with CRM tools like Salesforce or HubSpot.
Problem-solving and multitasking abilities.
Customer-centric mindset and focus on retention.
Livekeeping (an Indiamart Company)
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