Customer Service Representative

0 - 4 years

0 Lacs

Posted:4 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at our company, you will be a part of our support team where you will handle customer inquiries and provide quick and accurate solutions via phone, email, and chat. Key Responsibilities: - Handle customer inquiries promptly and effectively - Provide information about products and services - Troubleshoot and resolve product issues and concerns - Escalate issues to the appropriate departments when necessary Qualifications Required: - Excellent communication skills in English and Hindi - Ability to work in a fast-paced environment - Strong problem-solving skills - Prior customer service experience is a plus As a part of our team, you will enjoy benefits such as health insurance, provident fund, and the opportunity to work from home. The work schedule will be on a rotational shift basis. Your fluency in English and Hindi will be an asset in effectively communicating with our diverse customer base. Join us at our in-person work location and be a part of our customer support team.,

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