Ruchi Traders

24 Job openings at Ruchi Traders
Digital Marketing Manager Job Delhi, Delhi, IN 1 years INR 2.05 - 3.1 Lacs P.A. On-site Full Time

About the job: We are upcoming clothing brand in specially Men's wear, since 2024, looking for a person who can handle the team and can execute the following - Strategy Development: Creating digital marketing plans that align with business goals. Key responsibilities: 1. SEO & SEM: Managing search engine optimization (SEO) and search engine marketing (SEM) to improve visibility. 2. Social Media Management: Overseeing brand presence across platforms like Instagram, LinkedIn, and Facebook. 3. Content Marketing: Developing engaging content for blogs, websites, and email campaigns. 4. Paid Advertising: Running and optimizing pay-per-click (PPC) campaigns on Google Ads and social media. 5. Analytics & Reporting: Tracking performance metrics (ROI, KPIs) and adjusting strategies accordingly. 6. Collaboration: Working with designers, developers, and marketing teams to ensure cohesive branding. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi only Salary: ₹ 2,05,000 - 3,10,000 /year Experience: 1 year(s) Deadline: 2025-06-18 23:59:59 Other perks: Informal dress code Skills required: Social Media Marketing, Digital Marketing, Search Engine Optimization (SEO), Facebook Marketing, Email Marketing and English Proficiency (Written) Other Requirements: Mainly experience About Company: We are upcoming clothing brand , looking for a Sr. marketing manager who can handle team as well as social media and other brad related issues.

Digital Marketing Manager delhi, delhi, in 1 years INR 2.5 - 3.5 Lacs P.A. On-site Full Time

About the job: We are upcoming clothing brand in specially Men's wear, since 2024, looking for a person who can handle the team and can execute the following - Strategy Development: Creating digital marketing plans that align with business goals. Key responsibilities: 1. SEO & SEM: Managing search engine optimization (SEO) and search engine marketing (SEM) to improve visibility. 2. Social Media Management: Overseeing brand presence across platforms like WhatsApp, Instagram, LinkedIn, and Facebook. 3. Content Marketing: Developing engaging content for blogs, websites, and email campaigns. 4. Paid Advertising: Running and optimizing pay-per-click (PPC) campaigns on Google Ads and social media. 5. Analytics & Reporting: Tracking performance metrics (ROI, KPIs) and adjusting strategies accordingly. 6. Collaboration: Working with designers, developers, and marketing teams to ensure cohesive branding. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi only Salary: ₹ 2,50,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-09-21 23:59:59 Other perks: Informal dress code Skills required: Social Media Marketing, Digital Marketing, Search Engine Optimization (SEO), Facebook Marketing, Email Marketing and English Proficiency (Written) Other Requirements: Mainly experience About Company: We are upcoming clothing brand , looking for a Sr. marketing manager who can handle team as well as social media and other brad related issues.

Customer Service Representative gandhi nagar, delhi, delhi 0 years INR Not disclosed On-site Full Time

Job Title: Customer Care Representative Location: Delhi Company: Nirmal online - Clothing Brand Employment Type: Full-Time Job Summary: We are seeking a proactive and empathetic Customer Care Representative to join our team. The ideal candidate will handle customer queries related to logistics and website orders, especially abandoned carts, and communicate effectively with South Indian customers in English. This role requires strong interpersonal skills, basic logistics coordination, and a customer-first mindset. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers who have abandoned their website orders, guiding them through completion. Coordinate with the logistics team to resolve delivery-related issues and provide updates. Communicate fluently in English with customers from South India, ensuring clarity and cultural sensitivity. Maintain accurate records of customer interactions and follow-ups. Collaborate with internal teams to improve customer experience and resolve recurring issues. Excellent communication skills in English (spoken and written). Ability to understand and respond to South Indian customer preferences. Basic understanding of logistics and order tracking. Prior experience in customer service or e-commerce support preferred. Strong problem-solving skills and attention to detail. Ability to multitask and work in a fast-paced environment. Benefits: Competitive salary Supportive team environment Opportunities for growth and training Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

Online Marketing Executive gandhi nagar, delhi, delhi 1 years INR Not disclosed On-site Full Time

We are looking for an enthusiastic, passionate and happy individual to join us. We are building a team of dedicated professionals who are interested in growing with us long-term. Marketing Executive: Job Responsibilities: Cross-Brand Collaboration: Identify and execute strategic partnerships with complementary brands to co-create promotional campaigns that drive mutual growth. Influencer Marketing: Develop and manage influencer relationships, curating effective collaborations to amplify brand visibility and engagement through social media, events, and other platforms. Campaign Management: Lead the end-to-end execution of retail-focused campaigns, from ideation and planning to execution and performance analysis. Digital Integration: Work closely with the digital marketing team to ensure cohesive messaging across all channels, integrating online and offline efforts for a seamless customer experience. Customer Insights: Analyze customer behavior and market trends to tailor marketing initiatives, ensuring they resonate with the target audience. Vendor/Partner Relations: Build and maintain relationships with external partners, agencies, and influencers to drive collaborative marketing opportunities. Performance Tracking: Monitor campaign performance, track ROI, and report on key performance metrics to evaluate success and inform future strategies. Event Planning: Lead and support in-store events and promotions, ensuring alignment with broader marketing and brand objectives. Experience: Minimum 1 year of experience Job Type: Full-time Pay: From ₹15,000.00 per month Work Location: In person

Logistics Executive gandhi nagar, delhi, delhi 0 years INR Not disclosed On-site Full Time

Job Title: Logistics Executive (Courier Coordination & Tracking) Location: Delhi Company: Nirmal Online - Clothing brand Employment Type: Full-Time Job Summary: We are hiring a Logistics Executive to oversee daily courier dispatches, monitor shipment updates, and manage tracking systems. The ideal candidate will ensure smooth logistics operations, maintain accurate records, and coordinate with courier partners to resolve delivery issues efficiently. Key Responsibilities: Manage daily courier pickups and ensure timely dispatch of orders. Track shipments using courier partner systems and update internal records. Coordinate with delivery partners to resolve delays, address customer complaints, and ensure smooth transit. Maintain logs of dispatched orders, delivery timelines, and exceptions. Communicate with customer care and operations teams to align logistics updates. Ensure packaging and documentation are complete before dispatch. Monitor return shipments and handle reverse logistics as needed. Requirements: Prior experience in logistics, courier coordination, or e-commerce operations preferred. Familiarity with tracking portals and basic Excel/Google Sheets. Strong organizational and communication skills. Ability to multitask and manage time-sensitive operations. Problem-solving mindset and attention to detail. Benefits: Competitive salary Supportive team environment Opportunity to grow within operations and supply chain Job Type: Full-time Pay: From ₹10,000.00 per month Work Location: In person

Customer Service Representative india 0 years INR 1.2 - 1.2 Lacs P.A. On-site Full Time

Job Title: Customer Care Representative Location: Delhi Company: Nirmal online - Clothing Brand Employment Type: Full-Time Job Summary: We are seeking a proactive and empathetic Customer Care Representative to join our team. The ideal candidate will handle customer queries related to logistics and website orders, especially abandoned carts, and communicate effectively with South Indian customers in English. This role requires strong interpersonal skills, basic logistics coordination, and a customer-first mindset. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers who have abandoned their website orders, guiding them through completion. Coordinate with the logistics team to resolve delivery-related issues and provide updates. Communicate fluently in English with customers from South India, ensuring clarity and cultural sensitivity. Maintain accurate records of customer interactions and follow-ups. Collaborate with internal teams to improve customer experience and resolve recurring issues. Excellent communication skills in English (spoken and written). Ability to understand and respond to South Indian customer preferences. Basic understanding of logistics and order tracking. Prior experience in customer service or e-commerce support preferred. Strong problem-solving skills and attention to detail. Ability to multitask and work in a fast-paced environment. Benefits: Competitive salary Supportive team environment Opportunities for growth and training Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

E-Commerce Manager india 0 years INR 1.8 - 1.8 Lacs P.A. On-site Full Time

Job Title: Marketing Executive Location: Delhi , India Company: Nirmalonline - clothing brand Employment Type: Full-Time Job Summary: We are looking for a dynamic WhatsApp Marketing Executive to manage customer engagement through AI-powered platforms like AISensy. The ideal candidate will be responsible for executing WhatsApp campaigns, handling customer queries, and driving conversions through personalized communication. This role blends marketing, customer care, and tech-savvy execution. Key Responsibilities: Plan and execute WhatsApp marketing campaigns using AI tools like Sensy. Engage with customers who respond to campaigns, abandoned carts, or product inquiries. Maintain timely and professional communication with customers in English, especially those from South India. Analyze campaign performance and suggest improvements for better reach and conversion. Coordinate with internal teams to resolve customer issues and ensure smooth order processing. Maintain CRM records and follow up with leads to drive sales and retention. Requirements: Proficiency in WhatsApp Business tools and platforms like Sensy. Strong communication skills in English; ability to connect with South Indian customers. Experience in digital marketing or customer service preferred. Basic understanding of e-commerce workflows and customer lifecycle. Ability to multitask, manage campaigns, and respond to customer queries efficiently. Familiarity with CRM tools and marketing analytics is a plus. Benefits: Competitive salary and performance incentives Opportunity to work with cutting-edge AI marketing tools Supportive team and growth-oriented environment Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Work Location: In person

Logistics Executive india 0 years INR 1.2 - 1.2 Lacs P.A. On-site Full Time

Job Title: Logistics Executive (Courier Coordination & Tracking) Location: Delhi Company: Nirmal Online - Clothing brand Employment Type: Full-Time Job Summary: We are hiring a Logistics Executive to oversee daily courier dispatches, monitor shipment updates, and manage tracking systems. The ideal candidate will ensure smooth logistics operations, maintain accurate records, and coordinate with courier partners to resolve delivery issues efficiently. Key Responsibilities: Manage daily courier pickups and ensure timely dispatch of orders. Track shipments using courier partner systems and update internal records. Coordinate with delivery partners to resolve delays, address customer complaints, and ensure smooth transit. Maintain logs of dispatched orders, delivery timelines, and exceptions. Communicate with customer care and operations teams to align logistics updates. Ensure packaging and documentation are complete before dispatch. Monitor return shipments and handle reverse logistics as needed. Requirements: Prior experience in logistics, courier coordination, or e-commerce operations preferred. Familiarity with tracking portals and basic Excel/Google Sheets. Strong organizational and communication skills. Ability to multitask and manage time-sensitive operations. Problem-solving mindset and attention to detail. Benefits: Competitive salary Supportive team environment Opportunity to grow within operations and supply chain Job Type: Full-time Pay: From ₹10,000.00 per month Work Location: In person

Online Marketing Executive india 1 years INR 1.8 - 1.8 Lacs P.A. On-site Full Time

We are looking for an enthusiastic, passionate and happy individual to join us. We are building a team of dedicated professionals who are interested in growing with us long-term. Marketing Executive: Job Responsibilities: Cross-Brand Collaboration: Identify and execute strategic partnerships with complementary brands to co-create promotional campaigns that drive mutual growth. Influencer Marketing: Develop and manage influencer relationships, curating effective collaborations to amplify brand visibility and engagement through social media, events, and other platforms. Campaign Management: Lead the end-to-end execution of retail-focused campaigns, from ideation and planning to execution and performance analysis. Digital Integration: Work closely with the digital marketing team to ensure cohesive messaging across all channels, integrating online and offline efforts for a seamless customer experience. Customer Insights: Analyze customer behavior and market trends to tailor marketing initiatives, ensuring they resonate with the target audience. Vendor/Partner Relations: Build and maintain relationships with external partners, agencies, and influencers to drive collaborative marketing opportunities. Performance Tracking: Monitor campaign performance, track ROI, and report on key performance metrics to evaluate success and inform future strategies. Event Planning: Lead and support in-store events and promotions, ensuring alignment with broader marketing and brand objectives. Experience: Minimum 1 year of experience Job Type: Full-time Pay: From ₹15,000.00 per month Work Location: In person

Logistics Executive gandhi nagar, delhi, delhi 0 years None Not disclosed On-site Full Time

Job Title: Logistics Executive (Courier Coordination & Tracking) Location: Delhi Company: Nirmal Online - Clothing brand Employment Type: Full-Time Job Summary: We are hiring a Logistics Executive to oversee daily courier dispatches, monitor shipment updates, and manage tracking systems. The ideal candidate will ensure smooth logistics operations, maintain accurate records, and coordinate with courier partners to resolve delivery issues efficiently. Key Responsibilities: Manage daily courier pickups and ensure timely dispatch of orders. Track shipments using courier partner systems and update internal records. Coordinate with delivery partners to resolve delays, address customer complaints, and ensure smooth transit. Maintain logs of dispatched orders, delivery timelines, and exceptions. Communicate with customer care and operations teams to align logistics updates. Ensure packaging and documentation are complete before dispatch. Monitor return shipments and handle reverse logistics as needed. Requirements: Prior experience in logistics, courier coordination, or e-commerce operations preferred. Familiarity with tracking portals and basic Excel/Google Sheets. Strong organizational and communication skills. Ability to multitask and manage time-sensitive operations. Problem-solving mindset and attention to detail. Benefits: Competitive salary Supportive team environment Opportunity to grow within operations and supply chain Job Type: Full-time Pay: From ₹10,000.00 per month Work Location: In person

E-Commerce Manager gandhi nagar, delhi, delhi 0 years None Not disclosed On-site Full Time

Job Title: Marketing Executive Location: Delhi , India Company: Nirmalonline - clothing brand Employment Type: Full-Time Job Summary: We are looking for a dynamic WhatsApp Marketing Executive to manage customer engagement through AI-powered platforms like AISensy. The ideal candidate will be responsible for executing WhatsApp campaigns, handling customer queries, and driving conversions through personalized communication. This role blends marketing, customer care, and tech-savvy execution. Key Responsibilities: Plan and execute WhatsApp marketing campaigns using AI tools like Sensy. Engage with customers who respond to campaigns, abandoned carts, or product inquiries. Maintain timely and professional communication with customers in English, especially those from South India. Analyze campaign performance and suggest improvements for better reach and conversion. Coordinate with internal teams to resolve customer issues and ensure smooth order processing. Maintain CRM records and follow up with leads to drive sales and retention. Requirements: Proficiency in WhatsApp Business tools and platforms like Sensy. Strong communication skills in English; ability to connect with South Indian customers. Experience in digital marketing or customer service preferred. Basic understanding of e-commerce workflows and customer lifecycle. Ability to multitask, manage campaigns, and respond to customer queries efficiently. Familiarity with CRM tools and marketing analytics is a plus. Benefits: Competitive salary and performance incentives Opportunity to work with cutting-edge AI marketing tools Supportive team and growth-oriented environment Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Work Location: In person

Customer Service Representative gandhi nagar, delhi, delhi 0 years None Not disclosed On-site Full Time

Job Title: Customer Care Representative Location: Delhi Company: Nirmal online - Clothing Brand Employment Type: Full-Time Job Summary: We are seeking a proactive and empathetic Customer Care Representative to join our team. The ideal candidate will handle customer queries related to logistics and website orders, especially abandoned carts, and communicate effectively with South Indian customers in English. This role requires strong interpersonal skills, basic logistics coordination, and a customer-first mindset. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers who have abandoned their website orders, guiding them through completion. Coordinate with the logistics team to resolve delivery-related issues and provide updates. Communicate fluently in English with customers from South India, ensuring clarity and cultural sensitivity. Maintain accurate records of customer interactions and follow-ups. Collaborate with internal teams to improve customer experience and resolve recurring issues. Excellent communication skills in English (spoken and written). Ability to understand and respond to South Indian customer preferences. Basic understanding of logistics and order tracking. Prior experience in customer service or e-commerce support preferred. Strong problem-solving skills and attention to detail. Ability to multitask and work in a fast-paced environment. Benefits: Competitive salary Supportive team environment Opportunities for growth and training Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

E-Commerce Executive gandhi nagar, delhi, delhi 1 years INR Not disclosed On-site Full Time

Location: New Delhi- Office job Company: Nirmal Online – Premium Men's Clothing Store Job Type: Full-time Experience: 1 years in e-commerce operations About Us: Nirmal Online is a fast-growing men's fashion brand offering stylish, high-quality apparel across India. We're passionate about blending tradition with modern trends and delivering exceptional customer experiences through our online platforms. Role Overview: We’re looking for a dynamic E-Commerce Executive to manage and grow our online presence on our own website. You’ll be responsible for listings, inventory, order processing, and customer coordination. Key Responsibilities: Create and optimize product listings with compelling descriptions and images Manage inventory, pricing, and promotions across platforms Coordinate order processing, shipping, and returns Handle customer queries and feedback professionally Collaborate with marketing and design teams for seasonal campaigns Monitor analytics and suggest improvements for sales growth Requirements: 1 years of experience in e-commerce operations (fashion/apparel preferred) Familiarity with Amazon Seller Central, Flipkart Seller Hub, Meesho, etc. Basic Excel and Google Sheets skills Strong communication in Hindi and English Attention to detail and a proactive attitude Bonus Skills: Experience with Shopify, WooCommerce, or similar platforms Knowledge of image editing tools (Canva, Photoshop) Multilingual communication (Urdu, Tamil, Telugu, Bengali, etc.) What We Offer: Competitive salary and performance incentives Flexible working hours Opportunity to grow with a creative, inclusive team Exposure to brand-building and digital strategy Job Types: Full-time, Fresher, Internship, Freelance Contract length: 12 months Pay: From ₹15,000.00 per month Experience: E-commerce: 1 year (Required) total work: 2 years (Required) Work Location: In person

E-Commerce Executive india 1 years INR 1.8 - 1.8 Lacs P.A. On-site Full Time

Location: New Delhi- Office job Company: Nirmal Online – Premium Men's Clothing Store Job Type: Full-time Experience: 1 years in e-commerce operations About Us: Nirmal Online is a fast-growing men's fashion brand offering stylish, high-quality apparel across India. We're passionate about blending tradition with modern trends and delivering exceptional customer experiences through our online platforms. Role Overview: We’re looking for a dynamic E-Commerce Executive to manage and grow our online presence on our own website. You’ll be responsible for listings, inventory, order processing, and customer coordination. Key Responsibilities: Create and optimize product listings with compelling descriptions and images Manage inventory, pricing, and promotions across platforms Coordinate order processing, shipping, and returns Handle customer queries and feedback professionally Collaborate with marketing and design teams for seasonal campaigns Monitor analytics and suggest improvements for sales growth Requirements: 1 years of experience in e-commerce operations (fashion/apparel preferred) Familiarity with Amazon Seller Central, Flipkart Seller Hub, Meesho, etc. Basic Excel and Google Sheets skills Strong communication in Hindi and English Attention to detail and a proactive attitude Bonus Skills: Experience with Shopify, WooCommerce, or similar platforms Knowledge of image editing tools (Canva, Photoshop) Multilingual communication (Urdu, Tamil, Telugu, Bengali, etc.) What We Offer: Competitive salary and performance incentives Flexible working hours Opportunity to grow with a creative, inclusive team Exposure to brand-building and digital strategy Job Types: Full-time, Fresher, Internship, Freelance Contract length: 12 months Pay: From ₹15,000.00 per month Experience: E-commerce: 1 year (Required) total work: 2 years (Required) Work Location: In person

E-Commerce Executive gandhi nagar, delhi, delhi 0 - 2 years None Not disclosed On-site Full Time

Location: New Delhi- Office job Company: Nirmal Online – Premium Men's Clothing Store Job Type: Full-time Experience: 1 years in e-commerce operations About Us: Nirmal Online is a fast-growing men's fashion brand offering stylish, high-quality apparel across India. We're passionate about blending tradition with modern trends and delivering exceptional customer experiences through our online platforms. Role Overview: We’re looking for a dynamic E-Commerce Executive to manage and grow our online presence on our own website. You’ll be responsible for listings, inventory, order processing, and customer coordination. Key Responsibilities: Create and optimize product listings with compelling descriptions and images Manage inventory, pricing, and promotions across platforms Coordinate order processing, shipping, and returns Handle customer queries and feedback professionally Collaborate with marketing and design teams for seasonal campaigns Monitor analytics and suggest improvements for sales growth Requirements: 1 years of experience in e-commerce operations (fashion/apparel preferred) Familiarity with Amazon Seller Central, Flipkart Seller Hub, Meesho, etc. Basic Excel and Google Sheets skills Strong communication in Hindi and English Attention to detail and a proactive attitude Bonus Skills: Experience with Shopify, WooCommerce, or similar platforms Knowledge of image editing tools (Canva, Photoshop) Multilingual communication (Urdu, Tamil, Telugu, Bengali, etc.) What We Offer: Competitive salary and performance incentives Flexible working hours Opportunity to grow with a creative, inclusive team Exposure to brand-building and digital strategy Job Types: Full-time, Fresher, Internship, Freelance Contract length: 12 months Pay: From ₹15,000.00 per month Experience: E-commerce: 1 year (Required) total work: 2 years (Required) Work Location: In person

E-commerce Apparel Merchandiser gandhi nagar, delhi, delhi 3 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Role : E-commerce Apparel Merchandiser Experience : 1–3 years Location : Delhi Salary : Based on experience and skills Responsibilities : Coordinate with design, production, and sales teams to ensure timely delivery of collections Manage product development, sampling, and approvals Monitor market trends and competitor assortments Handle buyer communication and order follow-ups Maintain costing sheets, T&A calendars, and production tracking Skills Required : Strong understanding of garment construction and fabrics Experience with domestic/export merchandising Good communication and negotiation skills Proficiency in Excel, email. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Work Location: In person

Website & SEO Executive gandhi nagar, delhi, delhi 1 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Role : Website & SEO Executive Experience : 1+ year Location : Delhi - in office Responsibilities : Update product listings and pricing on website Perform routine website maintenance and content updates Implement basic SEO strategies (on-page optimization, keyword updates) Coordinate with marketing and logistics teams for promotions and updates Skills Familiarity with CMS platforms (WordPress, Shopify, etc.) Basic SEO tools (Google Search Console, Yoast, etc.) Attention to detail and ability to work independently Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

E-commerce Apparel Merchandiser gandhi nagar, delhi, delhi 0 - 3 years INR 0.1 - 0.15 Lacs P.A. On-site Full Time

Role : E-commerce Apparel Merchandiser Experience : 1–3 years Location : Delhi Salary : Based on experience and skills Responsibilities : Coordinate with design, production, and sales teams to ensure timely delivery of collections Manage product development, sampling, and approvals Monitor market trends and competitor assortments Handle buyer communication and order follow-ups Maintain costing sheets, T&A calendars, and production tracking Skills Required : Strong understanding of garment construction and fabrics Experience with domestic/export merchandising Good communication and negotiation skills Proficiency in Excel, email. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Work Location: In person

Website & SEO Executive gandhi nagar, delhi, delhi 1 years INR 0.1 - 0.15 Lacs P.A. On-site Full Time

Role : Website & SEO Executive Experience : 1+ year Location : Delhi - in office Responsibilities : Update product listings and pricing on website Perform routine website maintenance and content updates Implement basic SEO strategies (on-page optimization, keyword updates) Coordinate with marketing and logistics teams for promotions and updates Skills Familiarity with CMS platforms (WordPress, Shopify, etc.) Basic SEO tools (Google Search Console, Yoast, etc.) Attention to detail and ability to work independently Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

Customer Support Representative gandhi nagar, delhi, delhi 0 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Job Title: Telecaller – Customer Support & Order Assistance Location: Delhi Job Type: Full-time Job Description: We are looking for a dedicated and enthusiastic Telecaller to join our customer support team. The ideal candidate will handle inbound and outbound calls related to customer orders, abandoned carts, and general inquiries. You will be responsible for resolving issues, assisting customers with their concerns, and ensuring a smooth communication experience. Key Responsibilities: Make and receive calls to assist customers with order-related queries and concerns Follow up on abandoned orders and provide support to complete transactions Handle customer complaints and escalate issues when necessary Communicate effectively with South Indian customers who may not speak Hindi Maintain accurate records of customer interactions Collaborate with internal teams to ensure customer satisfaction Requirements: Basic proficiency in English, especially to communicate with non-Hindi speaking customers Willingness to learn and grow within the organization Strong communication and listening skills Positive attitude and commitment to customer service Prior experience in telecalling or customer support is a plus but not mandatory Why Join Us: Supportive team environment Opportunities for growth and skill development Training provided for the right candidate Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person Speak with the employer +91 9555906116