Manage and maintain all company documentation. Ensure documents are accurate, up-to-date, and easily accessible. Control the distribution of documents and ensure that the relevant staff have access. Maintain confidentiality and security of documents. Create and implement documentation policies and procedures. Review and update technical documents as needed. Assist various departments by providing document control support. Train staff on documentation control procedures and best practices. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹28,000.00 per month Work Location: In person
Answering incoming phone calls Responding to customer emails and online chat Fulfilling customer requests Providing customer support Selling the company’s products Promoting company news Using computer systems to record conversation details Updating customer records Handling service issues Acting as the first point of contact for many customers Resolving highly technical problems Ensuring the maximum value from existing and new customers Activating subscription feature requests Speaking to internal teams and answering employee questions (Head Office or HR Customer Service Representatives) Handling employee misconduct (Support Team Managers) Arranging product replacements for customers Cancelling services and processing refunds for customers Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person
Answering incoming phone calls Responding to customer emails and online chat Fulfilling customer requests Providing customer support Selling the company’s products Promoting company news Using computer systems to record conversation details Updating customer records Handling service issues Acting as the first point of contact for many customers Resolving highly technical problems Ensuring the maximum value from existing and new customers Activating subscription feature requests Speaking to internal teams and answering employee questions (Head Office or HR Customer Service Representatives) Handling employee misconduct (Support Team Managers) Arranging product replacements for customers Cancelling services and processing refunds for customers Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person
Manage and maintain all company documentation. Ensure documents are accurate, up-to-date, and easily accessible. Control the distribution of documents and ensure that the relevant staff have access. Maintain confidentiality and security of documents. Create and implement documentation policies and procedures. Review and update technical documents as needed. Assist various departments by providing document control support. Train staff on documentation control procedures and best practices. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹28,000.00 per month Work Location: In person