Customer Service Representative

0 - 3 years

0 Lacs

Posted:-1 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Specialist at our company, your role will involve engaging with customers through various communication channels like phone, email, and chat to address their queries and provide them with the necessary information about our products and services. Your proactive approach towards problem-solving will be crucial in converting customers into enthusiastic brand advocates. Key Responsibilities: - Communicate effectively with customers via phone, email, and chat - Offer knowledgeable assistance regarding product details, pricing, and availability - Collaborate with different internal departments to ensure customers" requirements are met - Perform data entry tasks across multiple platforms Qualifications: - 0-3 years of relevant work experience - Strong oral communication skills - Proficient in phone etiquette with exceptional verbal, written, and interpersonal abilities - Capable of multitasking, organizing, and prioritizing work effectively Feel free to contact HR Suman at 7848820047 to schedule your interview and take the first step towards joining our team.,

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