Customer Service Representative

As a Customer Care Executive at our company, you will be responsible for providing exceptional customer service and support to our clients. Whether you are a fresher or have prior experience, if you have excellent English communication skills and a passion for delivering outstanding customer experiences, we would like to hear from you. Key Responsibilities: - Handle customer inquiries and concerns through various channels such as phone, email, and chat - Provide timely and effective solutions to customer issues - Ensure customer satisfaction by resolving complaints in a professional manner - Maintain accurate records of customer interactions - Collaborate with internal teams to effectively resolve customer issues - Meet and exceed customer service targets and metrics Qualifications Required: - Graduates and undergraduates are eligible - Excellent English communication skills, both written and verbal - Strong problem-solving and analytical abilities - Ability to thrive in a fast-paced environment - Reliable, punctual, and possess a strong work ethic - Freshers as well as experienced candidates are welcome About the company: (if present in JD) Unfortunately, the additional details about the company were not provided in the job description. This is a full-time, permanent position open to fresher candidates. The benefits include health insurance, provident fund, performance bonuses, yearly bonuses, and day or rotational shifts. The educational requirement is a Higher Secondary (12th Pass) qualification. Proficiency in English and Hindi is required. The work location is in person at Indore, Madhya Pradesh. If you are ready to take on this exciting opportunity and make a difference in customer service, apply now!,