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Customer Service Representative

Customer Service Representative

Docdort

0 years

3 - 4 Lacs

jabalpur madhya pradesh india

Posted:3 hours ago| Platform:

Apply

Skills Required

service communication support writing typing flexibility compensation management chat

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Communication Services Executive

Final Work Location:

Ahmedabad (Mandatory Relocation for Selected Candidates)This role requires relocation to Ahmedabad, where selected candidates will join our growing customer operations division.The role primarily focuses on delivering customer support through non-verbal communication channels. Candidates must demonstrate professional writing standards, problem-solving abilities, and a commitment to service excellence.

Position Responsibilities

Provide written assistance across multiple digital platforms
Ensure resolution accuracy and superior customer experience
Maintain professionalism in all communication

Candidate Profile

High School Diploma or equivalent
Freshers acceptable; prior customer service experience is advantageous
Excellent written English capability
Proficiency with computers and typing
Flexibility for rotational schedules, including night shifts

Compensation Structure

₹25,000–₹38,000 CTC with PF, insurance, shift allowance, and night cab facilities.Skills: client management,communication,chat process,chat support,international bpo,client relationship management,customer experience,customer service,customer communication

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Customer Service Representative