Customer Service Professional

Linchpin Technologies

0 - 4 years

0 - 4 Lacs

delhi ncr india

Posted:6 hours ago| Platform: Foundit logo

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Skills Required

call management chat handling crm tools email response systems service documentation issue tracking tools

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Customer Service Professional to join our team and provide high-quality support to customers. The role involves addressing inquiries, offering solutions, and maintaining a positive customer experience through effective communication and problem-solving.

Key Responsibilities:

Respond to customer queries through phone or email or chat
Resolve issues while ensuring customer satisfaction
Maintain accurate records of all interactions
Follow company guidelines and service protocols
Meet performance targets with a focus on quality

Candidate Profile:

Positive attitude with a problem-solving mindset
Strong verbal or written communication
Ability to multitask in a dynamic environment
Undergraduate or Graduate candidates can apply
Suitable for freshers or experienced professionals
Immediate joiners preferred

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