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Gratitude India Manpower Consultants Pvt. Ltd.
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Customer Service Personnel - French

Customer Service Personnel - French

Gratitude India Manpower Consultants Pvt. Ltd.

0 - 2 years

|

2 - 6 Lacs

Posted:1 hour ago| Platform:

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Skills Required

french language service management customer service customer complaints french french teaching css hrsd training teaching javascript jquery customer support java handling customer queries recruitment html french translation customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide exceptional customer service through various communication channels, including phone, email, and chat.
Respond to customer inquiries and resolve issues professionally and courteously.
Utilize problem-solving skills to address complex customer complaints and concerns.
Collaborate with internal teams to enhance overall customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide informed support.

Job Requirements

Proficient in French language with excellent written and verbal communication skills.
Strong understanding of customer service principles and practices.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Excellent problem-solving and analytical skills with attention to detail.
Strong teamwork and collaboration skills with the ability to build relationships with customers and colleagues.
Familiarity with IT service management frameworks and consulting methodologies is an added advantage.

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Gratitude India Manpower Consultants Pvt. Ltd.

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