Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Guru AI insights for smarter career decisions

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Hubli
>
Equitas Small Finance Bank
>
Customer Service Officer - Retail

Customer Service Officer - Retail

Equitas Small Finance Bank

2 - 4 years

1 - 3 Lacs

Hubli, Athni

Posted:1 week ago| Platform:

Apply

Skills Required

Finance application software Customer Service customer relationship BFSI customer complaints customer care retail customer support internet browsing Sales Relationship Management customer handling internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Officer to join our team in Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry, preferably with a background in customer service. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels, including phone, email, and walk-in. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer issues. Identify and escalate trends or systemic issues impacting customer service. Continuously improve knowledge and skills to stay current with industry developments. Job Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving and analytical skills with attention to detail are required. Proficiency in using technology and software applications is necessary. Strong teamwork and collaboration skills are vital. Adaptability to changing situations and priorities is crucial. A graduate degree is required for this position.

More Jobs at Equitas Small Finance Bank

Hiring Sales Officer For Vehicle Loans

Hubli, Mangalore, Bengaluru

1 - 6 yrs

INR 1 - 3 Lacs

Digital Banking Officer - Video KYC

Chennai

2 - 3 yrs

INR 2 - 4 Lacs

Walk-in-interview-Equitas Small Finance Bank- Coimbatore

Tirupur/Tiruppur, Coimbatore, Erode

1 - 6 yrs

INR 2 - 5 Lacs

Walk-in-interview-Equitas Small Finance Bank- T Nagar

Chennai

1 - 6 yrs

INR 2 - 5 Lacs

Sales Officer - Used Commercial vehicle & Used Car Loan

Chennai

1 - 4 yrs

INR 0 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Finance Interview Now

Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Customer Service Officer - Retail

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Equitas Small Finance Bank

Mock Interview

RecommendedJobs for You

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Customer Service Officer - Retail

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Contact Us

Search

Profile

Bookmarks

Personal Settings

Customer Service Officer - Retail

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Equitas Small Finance Bank