Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mangaluru
>
Rekrut India
>
Customer Service Manager (operations) - Mangalore - Small Finance Bank

Customer Service Manager (operations) - Mangalore - Small Finance Bank

Rekrut India

4 - 9 years

5 - 7 Lacs

mangaluru

Posted:7 hours ago| Platform:

Apply

Skills Required

customer service management operations csm bom neft branch operations retail bank teller dbm rbb service delivery deputy manager deputy branch manager customer service manager sdm cash branch banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidate,

We have job openings with Small Finance Bank for Operations role Mangalore

Designation:

Location:

Position description:

Primary Responsibilities:

1. Manage maker-checker roles, customer assistance (May I Help You’), and inventory authorization.
2. Act as custodian for lockers, vaults, and keys; ensure safety and regular checks.
3. Provide front-end service including cash disbursal, DDs, cheque handling, and query resolution.
4. Address customer grievances and provide solutions per bank policies.
5. Support BOSM in daily operations and branch service standards.
6. Guide and assist customers with banking transactions and referrals.
7. Monitor and improve service quality; implement corrective actions.
8. Engage with dormant clients to activate and deepen relationships.
9. Lead and supervise the Customer Service Executive team.

If interested, apply as below:

EMAIL: cv to selvi.sai@upgrad.com / Whatsapp CV to 9361184170

(Or)

Call me back to 9361184170

Thanks & Regards,

Selvi Sai

Chief Recruitment Specialist - Leadership & Mid / Senior Level Hiring

m +91-9361184170 |

More Jobs at Rekrut India

Associate Agency Development Manager (AADM)

Delhi NCR, Hyderabad, Mumbai (All Areas)

1 - 2 yrs

INR 3 - 4 Lacs

Retail Equity Advisor(Relationship Manager)

Chennai, Bengaluru, Hyderabad

2 - 7 yrs

INR 3 - 7 Lacs

Current Account - Team Leader - Banking - Bangalore

Bengaluru

6 - 11 yrs

INR 8 - 12 Lacs

Marketing Executive

Mumbai

4 - 6 yrs

INR 5 - 6 Lacs

Retail Equity Advisor(Relationship Manager)

Visakhapatnam, Chennai, Coimbatore

2 - 7 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.