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7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 4 days ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 4 days ago
3.0 - 8.0 years
7 - 9 Lacs
gurugram
Work from Office
We are looking for a dynamic and customer-focused Deputy Branch Manager . The role will involve managing branch operations, driving business targets, ensuring compliance, and delivering exceptional customer service while supporting the Branch Manager in overall branch management. Key Responsibilities Drive branch business growth across CASA, retail loans, insurance, and investment products. Achieve assigned sales and revenue targets through effective cross-selling and customer engagement. Ensure smooth branch operations, compliance with regulatory & audit norms, and risk management. Lead, motivate, and mentor branch staff to achieve performance goals. Deliver superior customer experience and manage high-value client relationships. Desired Candidate Profile Graduate / Postgraduate (Commerce, Finance, or Business Administration preferred). 3-7 years of experience in retail banking / branch banking , with at least 2 years in a supervisory role. Strong knowledge of banking products, operations, compliance, and risk management. Proven track record of meeting sales and business targets. Excellent leadership, communication, and customer relationship skills. Immediate joinees will preferred. Share updated resume at anam.ansari@v-konnect.com
Posted 4 days ago
3.0 - 8.0 years
3 - 8 Lacs
gurugram
Work from Office
Engage with customers to understand their financial needs & take the file to conversion. Meet and Understand the customer needs and guide the customer on the complete home
Posted 5 days ago
1.0 - 2.0 years
2 - 6 Lacs
nashik
Work from Office
Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
Posted 5 days ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 6 days ago
3.0 - 8.0 years
3 - 8 Lacs
coimbatore
Work from Office
Positions : Relationship Manager (RM) / Key Account Manager (KAM) /Service Delivery Manager (SDM) / Teller Walk-In date: 11th & 12th Sep 2025 (11:00 AM to 3:00 PM) Interview Venue : IndusInd Bank Limited, 652-662, Tristar Towers, 2nd Floor, Avinashi Road, Coimbatore - 641037 Contact Person: Ts Vasan (Regional Head) / Lakshmanan (RSM) Job Role : Relationship Manager (Select RM): To acquire new clients through leads and family accounts grouping To grow the liability base (CASAFD) of the bank by deepening relationships of premium mapped customer base To sell asset, wealth & other products (bank and third party) with a view to enhance revenue per client To service clients covering all their banking needs including bank/3rd party products To increase the bank and third party product holding of the mapped client To meet / call mapped clients for client servicing needs and new products cross sell To actively participate in driving campaigns conducted across liability and other products To conform to processes of the bank and have a high focus on compliance Key Account Manager (KAM): To acquire new clients through leads and family accounts grouping To grow the liability base (CASAFD) of the bank by deepening relationships of mapped customer base To sell bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc. To service clients covering all their banking needs including bank/3rd party products To meet / call mapped clients for client servicing needs and new products cross sell To actively participate in driving campaigns conducted across liability and other products To conform to processes of the bank and have a high focus on compliance Service Delivery Manager (SDM): To service clients covering all their banking needs including bank/3rd party products To sell asset, wealth & other products (bank and third party) with a view to enhance revenue per client To acquire new clients through leads and family accounts grouping To meet / call mapped clients for client servicing needs and new products cross sell Teller: The Teller will handle cash transactions, including deposits, withdrawals, and payments, while ensuring accuracy and compliance with banking procedures. The role involves providing excellent customer service, assisting with account inquiries, and processing various financial transactions. The Teller will also adhere to security protocols and ensure all transactions are conducted smoothly Eligibility Criteria : Age within 35 years for RM & KAM and within 33 years for SDM & 30 years for Teller Educational Qualification: Graduation and above Experience: 3+ years experience into Banking sales, Customer Service, Preferably into portfolio management Good interpersonal skills with a command on English and Local language
Posted 6 days ago
1.0 - 2.0 years
3 - 7 Lacs
amroha
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. • Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. • Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. • Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. • Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. • Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. • Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. • Resolve customer queries and promote top ups / cross sell as defined for the branch. • Manage a portfolio of 450 500 customers. • Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. • Carry out end use monitoring of loans as per the process. • Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. • Create a daily report of tasks planned and executed and submit to Branch Manager. • Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. • Ensuring critical parameters like lead to login are executed as per matrix. • Maintain Centre meeting discipline, follow SOPs and code of conduct. • Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business.
Posted 1 week ago
5.0 - 10.0 years
20 - 35 Lacs
new delhi, pune, mumbai (all areas)
Work from Office
Branch Manager Deputy Branch Manager Platinum RM
Posted 1 week ago
3.0 - 8.0 years
4 - 9 Lacs
mumbai
Work from Office
About The Role work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions Monitoring customer coverage regularly so that all customers are touch based in set periods Liaise with relevant departments to ensure and fast-track cases wherever being stuck A passion for solving Customer Problems and ensuring great user experience Basic understanding of application flow in each Product High degree understanding of CRM and other tech platforms Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment Experience in data driven decision making and analytical thinking Ability to work effectively with cross functional teams and manage various stakeholders High levels of empathy
Posted 1 week ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 1 week ago
5.0 - 10.0 years
20 - 35 Lacs
new delhi, pune, mumbai (all areas)
Work from Office
Branch Manager Deputy Branch Manager Platinum RM
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
firozabad
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
warangal, parkal
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
gonda, mankapur
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
peddapalli, manthani
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
bahraich
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
bundu, ranchi
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
giridih
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
latehar, balumath
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
chatra, itkhori
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
chatra
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
basti, rudhauli
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
agra
Work from Office
Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business
Posted 1 week ago
3.0 - 8.0 years
10 - 13 Lacs
malda
Work from Office
Role & responsibilities Managing Branch Banking & Sales operations of the branch by team. Meeting the branch business targets Cost management & audit Offer CTC : Upto 13,00,000 /-pa + Incentives + others bank benefit Position : Branch Manager @ Small Finance Bank Reports by : Branch Sales Manager, Branch Operations Manager ,Ops/ Sales Executives etc Preferred candidate profile Graduate with age below 44 Presently working as Branch Manager / Deputy Branch Manager / Assistant Branch Manager / Back - Up BM Min.5 years into branch banking liabilities department with at-least 2 years of team leading experience. Regards, Sandipa 7980475998
Posted 1 week ago
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