Customer Service Executive - US/International Voice Account

1 - 6 years

1 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide excellent customer service through various communication channels.
  • Resolve complex customer complaints and concerns efficiently.
  • Collaborate with internal teams to improve overall customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services to provide informed support.
Job Requirements
  • Proven experience in customer service, preferably in a US/International Voice Account setting.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong analytical and critical thinking skills.
  • Experience with customer relationship management software and tools.
  • Ability to adapt to changing situations and priorities.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now