Customer Service Executive - US/International Voice Account

1 - 6 years

1 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide excellent customer service through various communication channels.
  • Resolve complaints and concerns efficiently and effectively.
  • Collaborate with internal teams to improve overall customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services to provide informed support.
Job Requirements
  • Proven experience in customer service, preferably in a US/International Voice Account setting.
  • Strong communication and problem-solving skills are essential.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent interpersonal and teamwork skills are required.
  • Adaptability to changing situations and priorities is necessary.
  • Strong attention to detail and organizational skills are vital.

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