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Tech Mahindra Business Services
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Customer Service Executive

Customer Service Executive

Tech Mahindra Business Services

0 years

0 Lacs

thane maharashtra india

Posted:1 month ago| Platform:

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Skills Required

service management data technology analytics support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

We are Tech Mahindra Business Services, experts in end-to-end customer relationship management. Our team is skilled in connecting with customers through high quality and enjoyable experiences. As a subsidiary of Tech Mahindra, a part of the Mahindra Group, we leverage strong data, technology know-how, operational excellence, and strategic analytics. Tech Mahindra is a USD 3.9 billion company with over 105,200 professionals across 90 countries, providing services to global customers including Fortune 500 companies.

Role Description

This is a full-time on-site role for a Customer Service Executive located in Airoli. The Customer Service Executive will handle day-to-day customer interactions, providing exceptional support and ensuring customer satisfaction. Responsibilities include managing customer inquiries, resolving issues promptly, and maintaining high service standards. The role also involves handling emotions and expectations with sensitivity, and contributing to improving customer relationships.Must be comfortable with 5 days working with 2 rotational weekoffs.shifts for women is in between 8AM to 8PM for Male shifts fall between 8AM to 11PM.

Qualifications

Strong Interpersonal Skills, Customer Satisfaction and Customer Support skills
Customer Service and Customer Service Management skills
Excellent written and verbal communication skills
Ability to work effectively in a team
Previous experience in customer service or a related field is a plus
A bachelor's degree is mandetory.

Drop your resumes or share your references to NT001112606@TECHMAHINDRA.COM

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Customer Service Executive