Customer Service Executive

2 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Stemz Healthcare, established in 2015, is a global leader in revolutionizing healthcare services. By leveraging innovative technologies like Machine Learning (ML) and Artificial Intelligence (AI), Stemz enhances efficiency, improves patient care, and ensures superior service delivery. Known for their exceptional standards, the company has achieved prestigious CAP accreditation for laboratory services in India, Nepal, and the Philippines. Their mission is to set new benchmarks in healthcare while fostering honest, trustworthy, and collaborative relationships with their employees, partners, and clients. With a presence in global markets, Stemz is committed to enhancing health outcomes and creating lasting impact.


Role Description

This is a full-time, on-site role for a Customer Service - Outbound position based in Gurugram. The role involves maintaining a high standard of customer support by addressing client inquiries and concerns, ensuring customer satisfaction, and delivering excellent customer experiences. The successful candidate will be responsible for making outbound calls, following up on client needs, resolving issues, and representing the organization with professionalism and a customer-focused approach to service delivery.


Qualifications

  • Excellent communication in the Malayalam , Tamil, Hindi and English languages
  • Min 02 years of Experience
  • Proficiency in Customer Support and ensuring Customer Satisfaction
  • Strong expertise in Customer Service and enhancing Customer Experience
  • Excellent Phone Etiquette and effective communication skills


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