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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 5 years

2 - 3 Lacs

noida delhi / ncr

Posted:1 month ago| Platform:

Apply

Skills Required

customer service bpo inbound process cca customer support cra cse solving queries telecalling domestic bpo voice process customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Job Seekers,

Greetings from Shining Stars ITPL!

Customer Service Executives

- Job Profile:

- Location:

Working Days

Key Responsibilities:

Handle inbound and outbound customer calls professionally.
Assist customers with queries, complaints, product information, and service-related issues.
Maintain accurate customer records in the company database.
Resolve customer issues promptly while ensuring customer satisfaction.
Follow communication scripts, guidelines, and policies.

Required Skills

Good communication skills (Hindi & basic English required).
Basic computer knowledge (MS Office, typing skills).
Strong listening and problem-solving abilities.
Ability to work under pressure in a fast-paced environment.
Polite, patient, and customer-friendly attitude.

Interested candidates can share their Cv on the whatsapp number given below: 9026050432

Fehmina Siddiqui

9026050432

Senior Human Resource Executive

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