Customer Service Executive - Sales

Role Overview: As a Business Development Manager, your main objective is to effectively manage DSE interactions, channel partners, and the open market. In addition, you will collaborate with internal stakeholders such as operations and credit teams to ensure efficient loan application processing. Key Responsibilities: - Lead Generation: - Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. - Customer Relationship Management: - Manage end-to-end customer relationships including explaining product offerings and resolving sales queries. - Cross-sell product offerings to customers. - Educate customers with information to build their understanding of issues and capabilities. - Go beyond your day-to-day work to assist customers in a positive manner. - Dealer Relationship Management: - Maintain relationships with assigned dealers. - Deal Processing: - Collect all pre-sanction and post-sanction documents and perform accurate data entries (RSPM, SAGE, etc.). - Internal Stakeholder Management: - Interact with operations and credit teams to ensure smooth processing of loan applications. Qualification Required: - Undergraduate/Graduate in any stream. - Commerce Graduate preferred. Additional Details: The company prefers candidates from a commerce graduate stream. You should be comfortable moving in the market, have a learning attitude, possess a bike and license, have good knowledge of RTO (UV), and be knowledgeable about Product Knowledge (UV). Specialized Job Competencies: Functional Competencies: - Communication Skill - Negotiation Skill - Market/Industry Knowledge - Analytical Skill - Product Knowledge Behavioral Competencies: - Execution Excellence - Customer Centricity Hiring Parameters: - Candidates from a commerce graduate stream are preferred.,