Customer Relationship Executive Tata Capital

2.0 - 6.0 years

0 Lacs

west bengal

On-site

As a key member of the team, your primary responsibilities will include: Lead Generation - Generating leads for ILSCV deals by interacting with DSE or through channel partners/open market. Customer Relationship Management - Managing end-to-end customer relationships by explaining product offerings and resolving sales queries. - Cross-selling product offerings to customers. - Educating customers with relevant information to enhance their understanding of issues and capabilities. - Going the extra mile to assist customers in a positive and effective manner. Dealer Relationship Management - Maintaining strong relationships with assigned dealers. Deal Processing - Collecting all pre-sanction and post-sanction documents and ensuring accurate data entries (RSPM, SAGE, etc). Internal Stakeholder Management - Collaborating with operations and credit teams to facilitate smooth processing of loan applications. If you are a proactive and customer-focused individual with a knack for lead generation, customer relationship management, and stakeholder coordination, we invite you to join our team and contribute to our success in the industry.,

Posted 6 days ago

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Customer Service - Sales - UCV Finance - Motor Finance - Sales - Kolkata - Prasad Chember - CSE Tata Capital

2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

The job involves various key deliverables that you will be responsible for: Lead Generation: You will be in charge of generating leads for ILSCV deals by engaging with DSE or through channel partners/open market. Customer Relationship Management: Your role will entail managing end-to-end customer relationships, which includes explaining product offerings, addressing sales queries, cross-selling products, and educating customers to enhance their understanding of the products. Additionally, you will go the extra mile to assist customers in a positive manner. Dealer Relationship Management: You will maintain relationships with assigned dealers to ensure smooth collaboration. Deal Processing: Your tasks will include collecting all pre-sanction and post-sanction documents, as well as accurately entering data into systems such as RSPM and SAGE. Internal Stakeholder Management: You will interact with the operations and credit teams to facilitate the smooth processing of loan applications.,

Posted 1 week ago

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Customer Service - Sales - UCV Finance - Motor Finance - Sales - Siliguri - Saharan House - CSE Tata Capital

2.0 - 6.0 years

0 Lacs

west bengal

On-site

The main responsibilities for this position include: Lead Generation - Generating leads for ILSCV deals by engaging with DSE or through channel partners/open market. Customer Relationship Management - Managing customer relationships from start to finish, which includes explaining product offerings and addressing sales inquiries. - Upselling additional product offerings to customers. - Providing customers with relevant information to enhance their understanding of products and services. - Going above and beyond to assist customers in a positive manner. Dealer Relationship Management - Maintaining relationships with assigned dealers. Deal Processing - Gathering all necessary pre-sanction and post-sanction documents and accurately inputting data (RSPM, SAGE, etc). Internal Stakeholder Management - Collaborating with operations and credit teams to ensure seamless processing of loan applications.,

Posted 1 week ago

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Customer Relationship Executive - UCV Finance - Motor Finance - Sales Tata Capital

1.0 - 2.0 years

3 - 5 Lacs

Mumbai

Work from Office

Key Accountabilities: Lead Generation Generates lead for ILSCV/MHCV/PV/UV deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1st EMI Resolution RC Collection Qualification: Graduate/Undergraduate in any stream. Commerce graduate preferred Experience : 1-2 years work experience only in Commercial Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO (UV) Should have product knowledge (UV)

Posted 3 weeks ago

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