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Customer Service Executive

0 years

4 - 0 Lacs

Posted:5 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking to hire approximately 50 candidates for the US process, specifically with experience in International Customer Service (Inbound and Outbound) BPO.

Candidates must have excellent communication skills with no grammatical errors.

What do the agents actually do on the call?
A. Inbound Calls1. General Concerns2. Appointment management3. Order status4. Billing Question/Concerns5. Lab management6. Cancellation requests7. Refund requests8. Medication concerns9. Prior authorizations10. ComplaintsB. Outbound calls1. Appointment management2. Lab management3. Medication concerns/clarifications4. Billing concerns

Shift window: 6:30pm - 6:30 am (10 hours login)

Are you a fresher with strong communication skills and ready to start your career in a BPO? We welcome you to apply!

You are requested to share your resume at [email protected] for prompt interview scheduling.

Job Types: Full-time, Permanent

Pay: Up to ₹36,000.00 per month

Schedule:

  • Night shift
  • US shift

Language:

  • English (Required)

Work Location: In person

Application Deadline: 11/07/2025
Expected Start Date: 25/06/2025

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