Company Description MRC Shipping & Logistics LLC, incorporated in 2003 in the U.A.E, specializes in freight forwarding and shipping services across air, sea, and road transport. With nearly two decades of industry experience, MRC is dedicated to meeting the increasing demand for efficient and reliable shipping solutions. Our commitment is to provide superior services tailored to our clients' needs, ensuring timely and secure delivery of goods. Role Description This is a full-time on-site role for a Customer Service Executive located in Kozhikode. The Customer Service Executive will be responsible for handling customer inquiries, offering support, managing customer service processes, and ensuring customer satisfaction. The role entails managing customer accounts, resolving issues promptly, and maintaining positive client relationships through effective communication. Qualifications Strong Interpersonal Skills and Customer Service abilities Proficiency in Customer Support and Customer Satisfaction Experience in Customer Service Management in the same field. Excellent communication and problem-solving skills Ability to work effectively in a team and manage multiple tasks Bachelor's degree in Business Administration, Communications, or related field is preferred Show more Show less

More Jobs at MRC Shipping and Logistics LLC

Customer Service Executive

Kozhikode, Kerala, India

Experience: Not specified

Salary: Not disclosed

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MRC Shipping and Logistics LLC

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Customer Service Executive