Customer Service Executive

Golden Opportunities

1 - 5 years

4 Lacs

chennai

Posted:5 hours ago| Platform:

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Skills Required

international bpo voice support customer support us voice process international call center bpo voice customer care international outbound sales international voice international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Handle international calls from clients across various time zones, providing exceptional customer service and resolving their queries efficiently.
Process customer requests, concerns, and issues in a timely manner while maintaining high levels of accuracy and quality standards.
Collaborate with internal teams to resolve complex issues or escalate matters when necessary to ensure prompt resolution.
Meet performance targets for call handling, resolution rates, and first-call resolution.

Job Requirements :

1-5 years of experience in an international call center environment or similar BPO industry role.
Proficiency in handling international outbound sales calls, customer support, and voice processing services.
Strong communication skills with the ability to work effectively in a fast-paced environment with multiple priorities.

Interested candidate can share updated resume to brindha@gojobs.biz

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