Customer Service Executive

Location:

Experience Required:

Qualification:

Language:

Employment Type:

Industry:

Company Description:

Go Nature is an online/offline holistic community focused on teaching people to connect more with nature and promote sustainable practices. Founded by Mr. Vishal Saini, a Qualified Naturopath specializing in Food Nutrition, the organization aims to heal and educate individuals on wellness through Naturopathy and Nutrition.

Responsibilities

This is a full-time on-site role for a "Customer Service Executive" at Go Nature in Agra.

Onboard new clients

Handle inbound and outbound calls

Listen actively and resolve customer grievances

accurate records in CRM tools

✅ Ensure timely follow-ups and maintain a high level of customer satisfaction.

fluent English

✅ Collaborate with internal departments to resolve customer concerns efficiently.

✅ Meet performance KPIs including call quality, response time, and issue resolution.

Qualifications:

• Applicants must hold a bachelor’s degree in any discipline.
• Knowledge of wellness, naturopathy, or nutrition is a plus.
• Minimum

  1 year of experience

  in a customer service or telesales role.
• Proficiency in

  English

  Communication

  —both spoken and written—is essential.
• Experience using

  CRM tools and call management systems.

• Ability to multitask and work in a fast-paced environment.
• Adhere to approved scripts and tone guidelines while maintaining a natural and engaging conversation style.

🌿 Why Join Us?

At Go Nature, we blend purpose with profession—supporting wellness through financial integrity. You’ll work in a collaborative, mission-driven environment with opportunities to grow.

Apply Now:

Send your CV and cover letter to vishalsaini@gonatureclassrooms.org

#Customer Service Executive Jobs #AgraHiring #ExperiencedTelecaller #GoNature #HiringNow #CSE Experience #Telecaller #JobsForGraduates #FullTimeRole #CustomerRelations #VoiceProcessJobs #AgraHiring.