Posted:2 days ago|
Platform:
On-site
Full Time
Looking for a Dynamic Customer Service Executive for an e-commerce brand in Mumbai.
• Handle customer queries via chats, calls and emails
• Track order status, delivery timelines, and customer feedback.
• Maintain CRM records and assist in reporting and data analysis.
• Bachelor’s degree in a relevant field with 0-2 years of experience in backend customer service(Freshers are welcome)
• Good communication and interpersonal skills
• Proactive attitude and willingness to learn
• Ability to multitask and meet deadlines in a fast-paced environment
CeeQ
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