Posted:4 days ago|
Platform:
On-site
Full Time
Looking for a Dynamic Customer Service Executive for an e-commerce brand in Mumbai.
Handle customer queries via chats, calls and emails
Track order status, delivery timelines, and customer feedback.
Maintain CRM records and assist in reporting and data analysis.
Bachelor's degree in a relevant field with 0-2 years of experience in backend customer service(Freshers are welcome)
Good communication and interpersonal skills
Proactive attitude and willingness to learn
Ability to multitask and meet deadlines in a fast-paced environment
CeeQ
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