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Customer Service Executive (Domestic Process)

Customer Service Executive (Domestic Process)

vivo

0 - 5 years

2 - 3 Lacs

noida ghaziabad delhi / ncr

Posted:1 day ago| Platform:

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Skills Required

handling customer queries inbound customer service patience bpo customer service strong communication skills inbound process communication skills calls handling solving queries convincing power customer handling interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

vivo is hiring for Inbound Process

Role & responsibilities

Answer incoming calls from customers with inquiries on product orders
Assist various departments in facilitating sales of all products in the company portfolio
Analyze customer issues and assist in resolving within the required timeframe
Coordinate with customers and ensure appropriate questioning to identify issues
Manage all customer inquiries and summarize to present to management
Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
Maintain accuracy of all data and verify the same for all customer services

Preferred candidate profile

Strong communication skills (Written/Verbal)
Active listening and clear articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully.
Ability to multitask, prioritize and manage time effectively
Good attitude and self-regulation ability, patience, and team spirit, and seriousness and responsible for the work.

Company Name : vivo mobile India Pvt. Ltd.

Address : Plot No. D-5, near Sector 59, D Block, Sector 59, Noida, Uttar Pradesh 201309

Location : Noida Sec 59

Nearest Metro: Sec 59 Metro Station

Salary : 18k to 25k + Monthly Incentives

Time and Venue

8th Jan 2026 -

Form more details you can connect on below contact number

Contact Person:

Akash : 7983600650

Yogendra : 8384025023

Can directly share the cv on above mentioned numbers

Perks and benefits

1. Monthly KPI Incentives

2. Attendance Award

3. Department Team Building

4. Quarterly Performance Incentives

5. Flexible Week off

6. ESIC,PF, Calendar Holidays

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