Make outbound calls to potential and existing customers using a pre-defined script.
Answer inbound calls and respond to customer inquiries regarding products, services, and company information.
Persuade potential customers to purchase products or services by explaining features and benefits.
Identify customer needs and suggest appropriate solutions or alternatives.
Generate new leads through cold calling and follow up on existing leads to convert prospects into customers.
Maintain accurate and detailed records of all calls, customer interactions, and transactions in a CRM system.
Address and resolve customer complaints in a professional and empathetic manner.
Achieve or exceed daily, weekly, and monthly targets for sales, lead generation, and call volume.
Stay up-to-date on product knowledge, promotions, and industry trends.

Required skills and qualifications

Diploma or equivalent qualification; a bachelor's degree is a plus.
Proven experience as a Tele caller, Telesales Representative, or in a similar role is an advantage.
Excellent verbal communication and active listening skills.
Strong persuasion, negotiation, and objection-handling abilities.
Ability to multitask, manage time effectively, and work under pressure.
Resilience and patience when dealing with rejection and difficult conversations.
A strong customer-focused approach and a positive, professional attitude.
Self-motivated and target-driven.
Age criteria up to 30
Should be fluent in English
Looking for Immediate joiners.

More Jobs at Polestarre

Tele Caller

bengaluru

Experience: Not specified

INR 1 - 2 Lacs

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