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Capita
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Customer Service Executive

Customer Service Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Capita

1 - 5 years

2 - 4 Lacs

Bengaluru

Posted:2 months ago| Platform:

Apply

Skills Required

chat process Customer Service International Non Voice Chat Customer Care Live chat Chat Support International Process International Chat Process Web Chat International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Capita Position: Customer Service Executive (Chat) Domain: UK-based Utility Location: Bangalore Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via chat Resolve utility-related queries efficiently Maintain high levels of customer satisfaction Deliver timely and efficient support according to customer requirements and SLA Responsible for the care, accuracy, confidentiality, security and maintenance of information Eligibility Criteria: Qualification: HSC/ Graduate with minimum 6months of international chat experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Contact Person- Anchal- 8655096340 Job Location- Capita India | 5th Floor, Crescent 4, Prestige Shantiniketan, Main Rd, Thigalarapalya, Whitefield, Bengaluru, Bengaluru Urban, Karnataka, 560048

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Customer Service Executive