Customer Service Executive

2 years

2 - 0 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

At 21 Storeys, the Customer Relationship Executive – Pre-Sales handles inbound and outbound calls to generate and qualify leads for the sales team. The role focuses on customer engagement, lead nurturing, and appointment scheduling.

Key Responsibilities:

  • Call and follow up with potential clients from marketing campaigns.
  • Qualify leads and fix appointments for site visits.
  • Maintain records and update CRM regularly.
  • Provide accurate project information and ensure a positive client experience.

Requirements:

  • Graduate with 1–2 years of experience in telecalling or real estate pre-sales.
  • Excellent communication and convincing skills.
  • Proactive, target-oriented, and well-organized.

Job Type: Full-time

Pay: ₹17,705.97 - ₹23,739.36 per month

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your current CTC?
  • What is your expected CTC?
  • What is your notice period

Language:

  • English (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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