Customer Service Consultant

Job Description: Customer Contact Representative

Company Overview

NetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients.

Role Summary

Customer Contact Representative

Key Responsibilities

• Respond to customer inquiries and concerns in a professional and empathetic manner
• Resolve customer issues efficiently to maintain high satisfaction levels
• Build and maintain strong, positive relationships with customers
• Assist the team in enhancing customer service processes and quality
• Manage multiple tasks effectively while maintaining accuracy and attention to detail

Required Qualification

• Excellent communication and interpersonal skills
• Strong problem-solving and multitasking abilities
• Patient, positive, and detail-oriented mindset
• Previous customer service experience is an added advantage
• Fluency in multiple languages is a plus
• Minimum qualification: High school diploma or equivalent

Salary & Benefits

• CTC:

  ₹26,000 – ₹40,000 per month

• Night Shift Allowance:

  Additional compensation for hours worked beyond 40 per week

Perks & Facilities:

• Complimentary meals during shifts
• Cab facility available between 9:00 PM – 6:00 AM
• Temporary accommodation provided for 5 days for relocated candidates
• Travel tickets from your place to Ahmedabad.

Job Type

• Full-time

Contact:

HR Team – Simran

📞 8618208176