Job Title: Trainer - Debt Collections Location: Noida (100% Onsite) Work Type: Full-time Shift Hours: 6:00pm to 3:00 am IST Job Description for Trainer: Conduct Training Sessions: Deliver comprehensive training sessions for employees involved in Third Party Collections, ensuring a deep understanding of relevant processes and compliance standards. Create and update training materials, manuals, and documentation specific to Third Party Collections procedures and best practices. Collaborate with management to assess training needs within the Third-Party Collections team, identifying areas for improvement and skill development. Tailor training methods to address different learning styles and ensure optimal comprehension and application of Third-Party Collections strategies. Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed. Attend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the Third-Party Collections team. Provide insights and feedback to enhance call quality. Stay abreast of all updates, changes, and advancements within the Third-Party Collections domain. Keep training materials current and incorporate the latest industry best practices into training sessions. Demonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context. Ensure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Third-Party Collections training programs. Candidate Requirements Experience: Proven experience of 2+ yrs. with a focus on Third Party Collections, preferably working as a Trainer role. Familiarity with debt collection processes, compliance standards, and industry regulations. Graduate from any stream Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner. Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Third-Party Collections team. Strong organizational skills to manage training schedules, materials, and documentation effectively. Collaborate with Third Party Collections management to stay updated on industry changes and ensure training programs align with current best practices. Show more Show less
Profile - Customer Service Location - Vadodara Min 1 year of Customer Service experience - Telecalling Interview Time- 11am to 5pm Number of positions - 25 Need fluent Hindi + Gujarati communication. Complete day shift - 10 AM - 7 PM Qualification- HSC passed. Salary- 18k to 20K IH + incentives + PF + On payroll Connect me directly - RUHINA - 9967706864 Show more Show less
Company Description Vision 360 provides comprehensive business solutions, including company registration and compliance, financial, IT, staffing, and insurance services. As a leading business consultancy firm, we are committed to assisting entrepreneurs and businesses in achieving their goals, making us the ideal one-stop shop for all your business needs. We strive to provide top-notch support and expertise to help our clients achieve success and sustainable growth. Role Description This is a full-time on-site role for a B2B Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation, managing and nurturing client relationships, and ensuring the fulfillment of customer needs. The role involves making outbound calls, providing exceptional customer service, and meeting sales targets. The executive will also liaise with various departments to ensure smooth operations and client satisfaction. Qualifications Experience in Inside Sales and Lead Generation Strong Communication and Customer Service skills Sales expertise and a proven track record of meeting sales targets Excellent interpersonal skills and the ability to build and maintain relationships Ability to work independently and as part of a team Knowledge of business consultancy services is a plus Bachelor's degree in Business, Marketing, or related field
Job Title: Team Leader – B2B Outbound Sales (TradeIndia Process) Company: Vision 360 Salary Range: ₹20,000 – ₹35,000 per month About the Company (Vision 360): Vision 360 is a growing business solutions provider specializing in digital marketing, sales enablement, and lead generation processes. With a strong presence in outbound and inbound sales campaigns, we partner with top B2B platforms to help clients expand their business reach and achieve sustainable growth. At Vision 360, we value teamwork, innovation, and performance-driven culture. Role Description: We are hiring a Team Leader (B2B Outbound Sales) for our TradeIndia process. The Team Leader will be responsible for managing and motivating a team of sales executives, driving revenue through outbound B2B sales calls, ensuring achievement of sales targets, and maintaining quality standards. This role requires strong communication skills, leadership qualities, and the ability to drive a performance-oriented team. Qualifications: Minimum 6 months experience in B2B outbound as Team Leader for sales / telesales / lead generation (preferably from platforms like TradeIndia, IndiaMART, Justdial, or similar B2B portals). Graduate with strong sales orientation. Excellent communication and interpersonal skills. Prior experience in team handling will be an added advantage. Roles & Responsibilities: Lead, mentor, and motivate a team of outbound sales executives. Manage daily operations of the TradeIndia outbound sales process. Ensure team members meet individual and team sales targets. Monitor and improve call quality, pitch, and conversion rate. Provide regular training, feedback, and performance reviews. Handle escalations and resolve client queries effectively. Coordinate with management to plan strategies for revenue growth. Maintain accurate sales reports and share updates with senior management. Reference Company Names for Experience: Candidates with prior experience in similar companies will be preferred: IndiaMART Justdial TradeIndia Sulekha 99acres / MagicBricks (B2B client onboarding experience)
As a Trainer - Debt Collections, your role involves conducting comprehensive training sessions for employees involved in Third Party Collections. Your key responsibilities include: - Delivering training sessions to ensure a deep understanding of relevant processes and compliance standards specific to Third Party Collections. - Creating and updating training materials, manuals, and documentation tailored to Third Party Collections procedures and best practices. - Collaborating with management to assess training needs, identify areas for improvement, and develop skills within the Third-Party Collections team. - Tailoring training methods to address different learning styles for optimal comprehension and application of Third-Party Collections strategies. - Providing constructive feedback to trainees, offering guidance for improvement, and evaluating the effectiveness of training sessions for enhancements. - Attending call calibration sessions to ensure consistency in evaluating and scoring calls within the Third-Party Collections team, providing insights to enhance call quality. - Staying updated on updates, changes, and advancements within the Third-Party Collections domain, keeping training materials current with industry best practices. - Demonstrating the ability to effectively execute organization policies, processes, and procedures within the training context while ensuring full compliance with all legal and regulatory requirements. Qualifications Required: - Minimum 2+ years of proven experience focusing on Third Party Collections, preferably in a Trainer role, with familiarity in debt collection processes, compliance standards, and industry regulations. - Graduation from any stream. - Excellent verbal and written communication skills to convey complex information clearly. - Ability to adapt training approaches for various learning styles and expertise levels within the Third-Party Collections team. - Strong organizational skills to effectively manage training schedules, materials, and documentation. - Collaboration with Third Party Collections management to stay updated on industry changes and ensure training programs align with current best practices. If any additional details about the company are mentioned in the job description, they are not provided in this excerpt.,
As a Customer Service representative in Vadodara with at least 1 year of experience in Telecalling, your primary responsibility will involve interacting with customers over the phone to address their queries and provide assistance. It is essential for you to have fluency in both Hindi and Gujarati to effectively communicate with customers in these languages. This full-time position requires you to work during the day shift from 10 AM to 7 PM. **Key Responsibilities:** - Engage with customers over the phone to address their inquiries and provide relevant information. - Ensure high levels of customer satisfaction through excellent service delivery. - Maintain accurate records of customer interactions and transactions. - Collaborate with team members to effectively resolve customer issues and improve overall service quality. **Qualifications Required:** - Minimum qualification of HSC passed. - Fluency in Hindi and Gujarati languages. - Prior experience in Telecalling or Customer Service is preferred. Please note that this position is for 25 individuals, and the interview timings are scheduled between 11 AM to 5 PM. For further inquiries or to apply directly, kindly contact Ruhina at 9967706864.,