Customer Service Associate

As a member of Trigent Software, you will be responsible for handling international inbound calls, emails, and chat support in a professional and timely manner. Your role will involve accurately logging all customer interactions and cases into the designated system/tool. Additionally, you will assist and support candidates by resolving their queries and providing relevant information or guidance. Trigent Software is an SEI CMM Level 4 certified information technology services consulting company with offices in Southborough, Massachusetts, the US, and India. We specialize in offshore software development, outsourced product development, web application development, software maintenance, business intelligence, system integration, legacy system migration, software quality assurance, software testing, and technical support services from our offshore development center in Bangalore. We are proud to be a Microsoft Certified Partner for SharePoint Deployment Planning Services (SDPS). Being a part of Trigent Software means being a part of a company that is a member of NASSCOM and has been recognized in Software Magazine, The Software 500 survey for 2008-10. We have also been ranked among the top three SharePoint consulting companies in the US by bestwebdesignagencies.com. Join us and be a part of our commitment to excellence and innovation in the IT services industry.,