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You will be working as an HR & Admin Executive at ARCH (Advanced Resource Centre for Humanitarian) Development Foundation located in Vadodara. **Role Overview:** As an HR & Admin Executive, your main responsibilities will include handling end-to-end recruitment processes, managing employee onboarding, conducting training sessions, overseeing administrative tasks, maintaining office equipment, and collaborating with the team to achieve organizational goals. **Key Responsibilities:** - Schedule job interviews, screen and evaluate candidates - Manage document verification, joining formalities, and offer letters - Conduct orientation and onboarding sessions for new hires - Manage the attendance system and prepare timely employee salaries - Organize employee engagement activities and training sessions - Provide administrative support for office operations - Exhibit professional communication via phone and email - Prepare expense reports, memos, and invoices - Ensure equipment operation and maintenance - Maintain office supplies inventory - Collaborate with the team to achieve desired results - Perform any other tasks assigned by the organization **Qualifications Required:** - Graduate or post-graduate in human resources, commerce, or a relevant field - Good interpersonal and communication skills - Proficiency in office management systems and procedures - Computer skills including Microsoft Office and emails - Specialization in HR and back-office operations The organization, ARCH Development Foundation, is a non-profit organization registered as Section 8, focusing on development activities such as education, women empowerment, skill development, livelihood, and financial literacy in various states across India. For more information, you can visit their website at www.archfoundation.in. Please note that the position requires a maximum of 2-3 years of experience in HR-related work and is available for immediate joining. Only shortlisted candidates will be acknowledged. This is a full-time job opportunity that requires a Master's degree and proficiency in the English language. The work location is in person at Vadodara.,

Responsibilities Make lists of qualified prospects from various databases Contact potential clients through cold calls, emails, LinkedIn etc. Write copy, personalized to needs of the prospect Proactively seek new business opportunities in the market Leverage existing merchant relationships to find more leads Build partnerships with other businesses in the eco-system Directly responsible for new MRR addition Ideal Profile 1+ years of experience in a sales development role in B2B companies in US/ UK Market (Outbound Sales Experience preferred) Hands-on experience with multiple sales channels including LinkedIn, emails, cold calls Strong hustler with very crisp written and verbal communication skills Benefits Annual Leaves Free lunch and snacks Annual company retreat Insurance Show more Show less

Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 3.8LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference:[*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*]. We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*].

Role Overview: You will be responsible for conducting outbound calls, emails, and virtual outreach to generate and nurture new international leads. Your role will involve qualifying prospects by understanding their business needs, budget, decision-making authority, and purchase timeline. Additionally, you will need to effectively present the company's products/services and articulate their value proposition to international clients. Building and maintaining strong professional relationships with prospects and existing customers will also be a key part of your role. Negotiating terms and closing sales to meet or exceed monthly and quarterly targets will be essential. Furthermore, you will collaborate with internal sales and marketing teams to refine outreach strategies and improve lead conversion rates. It is crucial to maintain accurate records of all sales activities in the CRM system and stay informed about international market trends, industry developments, and competitor offerings. Key Responsibilities: - Conduct outbound calls, emails, and virtual outreach to generate and nurture new international leads. - Qualify prospects by understanding their business needs, budget, decision-making authority, and purchase timeline. - Effectively present the company's products/services and articulate their value proposition to international clients. - Build and maintain strong professional relationships with prospects and existing customers. - Negotiate terms and close sales to meet or exceed monthly and quarterly targets. - Collaborate with internal sales and marketing teams to refine outreach strategies and improve lead conversion rates. - Maintain accurate records of all sales activities in the CRM system. - Stay informed about international market trends, industry developments, and competitor offerings. Qualification Required: - Previous experience in sales or business development. - Strong communication and negotiation skills. - Ability to understand and present complex information to clients. - Proven track record of meeting or exceeding sales targets. - Familiarity with CRM systems is a plus. Note: The company provides food, health insurance, and Provident Fund benefits. The work location is in person. Job Types: Full-time, Permanent,

,Company: Med Globe Healthcare Services. Designation: "SOCIAL MEDIA MARKETING" / Night Shifts Mode: HYBRID/WFH. Experience - 2+ yrs Key Responsibilities Plan, launch, manage, and optimize Facebook and Instagram ad campaigns Must be familiar with all on page activities. (Schema, etc) Perform thorough Google SEO optimization, including on-page, off-page, and technical aspects Build and manage high-quality backlinks through guest posting white-hat strategies Improve Domain authority Conduct deep competitor analysis to identify trends, opportunities, and threats Research and develop innovative strategies to improve traffic, engagement, and conversions Edit promotional and social media videos for ad campaigns and content marketing Monitor key metrics, analyze performance, and provide detailed reports Stay updated with the latest digital marketing trends, tools, and algorithms and AI tools Write or oversee high-quality English content aligned with brand voice ________________________________________ Required Skills Proven experience with Facebook & Instagram Ads Manager Strong understanding of SEO principles and tools (e.g., Ahrefs, SEMrush, Google Search Console) Experience in backlink strategy and off-page SEO Video editing skills using tools like Adobe Premiere, Final Cut, or Canva Pro Strong analytical and research abilities Familiarity with Google Analytics, Google Ads, and keyword research tools Excellent command of English, both written and spoken Ability to work independently and meet deadlines ________________________________________ Preferred Qualifications 2+ years of experience in digital marketing, especially in meta. Portfolio or case studies showing previous results Experience working with brands in ________________________________________ What We Offer Night shift Competitive compensation Opportunity to grow Creative freedom and ownership of your campaigns. Job Benefits & Perks Health Insurance. 5 days of work. Employee Development Plans. Paid sick days. Office Perks. Salary Hikes Friendly & Healthy Environment. Cooperative Teams. Annual Leave. Increasing employee engagement. Boosting morale, positivity, and enthusiasm. Education UG: Any graduate or undergraduate. Week off: Saturday & Sunday off. ****CANDIDATE SHOULD HAVE A FLUENT AND EXCELLENT COMMUNICATION SKILLS IN ENGLISH. **** Shift timings: 06:30 PM to 03:30 AM. Regards, HR Department MED GLOBE HEALTHCARE SERVICES

You should have at least 2 years of experience in sourcing business in the fund-raising field. Fluency in English is required for effective communication. Proficiency in computer skills such as MS Office, Excel, PowerPoint, Emails, and Social Media is necessary for this role. Additionally, you should be able to work well as part of a team.,

Role Overview: As a Sales Executive with 0-3 years of experience in rental sales, your primary responsibility will be to proactively reach out to potential customers through cold calling, emails, and follow-ups to generate interest and conversions. You will need to understand customer needs and recommend suitable rental solutions such as homes, furniture, appliances, etc. Additionally, managing the end-to-end sales cycle from lead qualification to deal closure will be crucial in this role. Building and maintaining strong customer relationships to ensure repeat business and referrals will also be a key aspect of your job. Collaboration with the operations team to ensure smooth onboarding of new rental customers and consistently achieving or exceeding monthly sales targets and KPIs are essential tasks. It will also be important to maintain accurate records of leads, calls, emails, and conversions in CRM tools. Key Responsibilities: - Proactively reach out to potential customers via cold calling, emails, and follow-ups to generate interest and conversions. - Understand customer needs and recommend suitable rental solutions (homes, furniture, appliances, etc.). - Manage the end-to-end sales cycle from lead qualification to deal closure. - Build and maintain strong customer relationships to ensure repeat business and referrals. - Collaborate with the operations team to ensure smooth onboarding of new rental customers. - Achieve and exceed monthly sales targets and KPIs. - Maintain accurate records of leads, calls, emails, and conversions in CRM tools. Qualification Required: - Degree qualification Additional Details: The company offers the following benefits: - Cell phone reimbursement - Commuter assistance - Health insurance - Internet reimbursement - Provident Fund,

You will be responsible for handling incoming and outgoing calls, emails, and general correspondence. In addition, you will be organizing the office by filing documents, maintaining records, managing office supplies inventory, and ensuring the cleanliness of common areas. You will also be tasked with scheduling and coordinating meetings, appointments, and travel arrangements for staff. Your role will involve providing administrative support by assisting with data entry, document preparation, report and presentation creation, as well as handling basic bookkeeping tasks. Furthermore, you will be greeting visitors and providing a welcoming first point of contact. This is a full-time, permanent position suitable for freshers. The work location is in person.,

As an experienced PHP developer with 6-12 years of experience, particularly with a Linux setup and proficiency in the Laravel framework, you will have the opportunity to work with new technologies at BelWo in Mohali. Your primary responsibilities will include integrating RESTful APIs or third-party services, designing and optimizing database schemas in collaboration with front-end developers, and supporting deployed applications with patching. To excel in this role, you must possess a strong understanding of PHP 8.3, MySQL, Object-Oriented Programming, HTML, CSS, Javascript, Linux, SSH, Git, Emails, Delivery Strategies, and the latest versions of the Laravel framework. Additionally, you should be familiar with technologies such as Vue.js or React, Docker, CI/CD pipelines, Agile/Scrum workflows, and cloud platforms like AWS or Azure. Experience with Composer and deployment tools is considered desirable. A problem-solving mindset and the ability to write secure, efficient, and scalable code are essential for success in this position. You should be capable of independently identifying, prioritizing, and executing deliverables aligned with client expectations. Strong communication skills and a self-starter attitude will be valuable assets in this role. Furthermore, having the ability to troubleshoot, debug, and optimize existing applications for improved performance and security, as well as experience with unit testing using PHPUnit, PHPSpec, or similar frameworks, will be advantageous. This position requires you to work in US and UK shifts from Monday to Friday, providing you with a dynamic and challenging work environment. If you are passionate about PHP development and eager to contribute to innovative projects, we encourage you to apply for this exciting opportunity at BelWo in Mohali.,

The Customer Care role in Agra requires handling inbound and outbound calls, emails, and chats to assist clients with trading, demat accounts, and transactions. You will address and resolve complaints regarding order execution, fund transfers, margin issues, or statements. Additionally, you will support in onboarding new clients and guide them through the account activation process. Coordination with internal departments for issue resolution is essential. Ensuring customer satisfaction by following up with clients for feedback is a key responsibility. Proficiency in Excel is also required for this role. The position is full-time, and the job offers a CTC in the range of 1.20 Lacs to 1.44 Lacs. The ideal candidate should be a female graduate/post-graduate with 1-2 years of relevant experience.,

As a customer service representative, your primary responsibility will be to handle inbound and outbound calls, chats, and emails in order to address customer queries and provide detailed information about our wide range of products and services. Your exceptional problem-solving skills will be crucial in resolving customer complaints and issues promptly, courteously, and efficiently to ensure the highest level of customer satisfaction. In addition to problem resolution, you will also focus on building and maintaining strong, long-term relationships with our customers. By fostering loyalty and encouraging repeat business, you will play a key role in enhancing our customer retention rates. Your ability to effectively manage databases will be essential as you maintain and update customer records, including contact details, interaction history, and service request status. This is a full-time, permanent position suitable for freshers. A Bachelor's degree is preferred for this role, and fluency in English is also preferred. The work location for this position is in person, where you will have the opportunity to directly engage with customers and provide them with exceptional service.,

Job Title :Executive / Senior Executive Department :Contact Centre Location :Andheri East, Mumbai Job Purpose: We are looking an experienced Customer Excellence for managing large Volume of incoming calls/emails. Responsibilities ? Identify and assess customers needs to achieve satisfaction ? Build sustainable relationships and trust with customer accounts through open and interactive communication ? Provide accurate, valid and complete information by using the right methods/tools ? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents ? Take the extra mile to engage customers ? Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed ? Understanding and striving to meet or exceed contact center metrics while providing excellent consistent customer service ? Escalate well deserved calls to the Escalations team as per the defined standards and protocol ? Follow communication procedures, guidelines and policies Desired Candidate Profile ? Excellent written and verbal commutations skills ? Excellent customer service skills, including maintaining focus on the customer issues ? BPO/KPO Experience is must ? Flexible with the working schedule ? Should be from blended process ? Should have good experience in Inbound calls/emails/chat process. Experience: 2+ years Qualification: Graduate Show more Show less

Role & responsibilities Managing, checking and saving Emails on daily basis Managing and saving Files/ Folders on daily basis Preparing various reports in Word/Excel & Power point Assisting team members on daily various tasks Preferred candidate profile Experience required: 2-3 years of Admin work Skills required: Good English Communication Skills, Good Computer knowledge, Emails, Excel Sheet, Outlook etc

As an experienced PHP developer with 6-12 years of experience, particularly with a Linux setup and the Laravel framework, you will have the opportunity to work on new technologies at BelWo in Mohali. Your primary responsibility will be to leverage your expertise in PHP 8.3, MySQL, Object-Oriented Programming, HTML, CSS, JavaScript, Linux, SSH, Git, Emails, Delivery Strategies, and the latest versions of the Laravel framework. You must have a proven track record of integrating RESTful APIs or third-party services. Additionally, your role will involve designing, managing, and optimizing database schemas in collaboration with front-end developers to implement UI/UX designs and integrate server-side logic. You should possess the capability to support deployed applications with patching and be familiar with technologies such as Vue.js or React, Docker, CI/CD pipelines, Agile/Scrum workflows, and cloud platforms like AWS or Azure. Experience with Composer and deployment tools is considered desirable. A strong problem-solving mindset is essential for this role, as you will be required to write and maintain secure, efficient, and scalable code. A self-starter attitude is crucial, as you will need to independently identify, prioritize, and execute deliverables aligned with client expectations. In addition to the must-have skills, it would be beneficial to have the ability to troubleshoot, debug, and optimize existing applications for enhanced performance and security. Experience with unit testing using PHPUnit, PHPSpec, or similar automated testing frameworks is a good-to-have skill. This position requires you to work in US and UK shifts from Monday to Friday. If you are looking for a challenging role that allows you to showcase your PHP development skills and work with cutting-edge technologies, this opportunity at BelWo may be the perfect fit for you.,

The role of Back Office cum Marketing requires 0-2 years of experience and offers a salary range of 15k - 25k. As a Back Office cum Marketing professional, your key responsibilities will include back office duties and basic marketing support. In terms of back office duties, you will be responsible for managing incoming calls, emails, and customer inquiries. It will also be part of your role to maintain organized digital/physical records and update databases such as CRM. Additionally, you will coordinate with various departments and handle routine administrative tasks like scheduling and ordering supplies. Your assistance will be required in documentation, invoicing, and follow-up communications. Regarding basic marketing support, you will assist in creating and scheduling social media content. You will also contribute to the preparation of marketing materials such as brochures, flyers, and digital campaigns. Furthermore, you will support basic market research by gathering data on industry trends, competitors, and customer preferences. Basic graphic design skills using software like Canva, Photoshop, and others will be beneficial in this role. The ideal candidate for this position should be a graduate with a willingness to handle back office duties and provide basic marketing support effectively.,

Key Responsibilities: Generate and qualify leads through various channels (calls, emails, LinkedIn, etc.) Pitch IT services to potential clients Conduct client meetings and presentations (virtual/in-person) Build and maintain strong client relationships Prepare and share proposals/quotations with prospects Maintain accurate records on CRM and share regular reports Coordinate with internal technical teams for project discussions Meet monthly/quarterly sales targets. Preferred candidate profile 1 year of experience in IT sales/business development Excellent communication (verbal & written) and presentation skills Strong client handling and negotiation abilities Knowledge of CRM tools and lead tracking systems Good understanding of IT services like web/app development, software solutions,etc. Self-motivated target-oriented, and team player Interested kindly share your resume on anju@smart-source.in Regards, Anju Salunke Smart Source

As an intern at Starters" CFO, you will have the opportunity to be involved in various aspects of marketing. Your responsibilities will include assisting in the development and execution of marketing campaigns, creating engaging content for social media, blogs, emails, and other platforms, as well as supporting the marketing team with daily administrative tasks. Additionally, you will be tasked with conducting market research and analyzing trends to help identify opportunities for the company. Your role will also involve helping manage and enhance the company's social media presence, organizing promotional events and campaigns, and monitoring the performance of marketing initiatives. Starters" CFO is a professional firm that provides peer-to-peer solutions in areas such as accounting, business taxation, financial planning, market analysis, valuation, investor agreements, and negotiations for business setup and mergers & acquisitions. We serve as a virtual CFO for startups and corporates, offering comprehensive financial and taxation services. Currently, we support over 250 startups in 10 cities and international locations with their ongoing compliance needs. Join us as an intern and gain valuable experience in the dynamic world of marketing while contributing to the success of our clients and the growth of Starters" CFO.,

As an intern at our company, your primary responsibility will be promoting and selling our products or services to potential customers. You will be tasked with identifying potential customers and reaching out to them using various methods such as cold calling and emails. It will be your responsibility to work closely with customers to agree on the terms of the sale and address any objections or concerns they may have in a professional and effective manner. Additionally, you will be required to manage your own sales pipeline, keeping track of customer interactions and sales progress. Our company is a manufacturer and industrialist of a variety of products. We have also contributed to many startups in our country, making us a key player in the industry.,

As an Inside Sales Specialist at our Navi Mumbai location, you will be responsible for sourcing new sales opportunities for Lumion Software. Your role will involve engaging in inbound lead follow-up, outbound cold calls, and emails. Understanding customer needs and requirements will be crucial in this position. You must possess a strong phone presence and have experience with cold calling techniques. Experience working with Salesforce.com or a similar CRM software is preferred. Your communication skills, both verbal and written, should be excellent. Additionally, you must have strong listening and presentation abilities. The role requires you to multitask, prioritize effectively, and manage your time efficiently. To excel in this position, you will need to stay updated on industry trends, market conditions, and competitor activities. This will enable you to identify new business opportunities and contribute to the growth of the company. Building and maintaining positive relationships with clients is also a key aspect of the role. For more information about our company, please visit our website at https://asctechnosoft.com/,

As a customer service representative, your primary responsibilities will include interacting with customers through various channels such as live chat, emails, social media, and direct calls. You will be expected to modify sales pitches based on customer demand and acquire as well as retain contact information databases. Your role will involve putting forward suggestions that align with consumer requirements and ensuring a seamless process for customers by transferring relevant windows of opportunity to the appropriate department for further action. This is a full-time position with benefits including cell phone reimbursement. The work schedule is during the day shift. The preferred education qualification for this role is a Diploma. Ideally, candidates should have at least 1 year of total work experience. The work location is in person. Join our team as a customer service representative and make a difference in the overall customer experience!,

As an intern at CreateXpress, a renowned customized printing company, your day-to-day responsibilities will include assisting in identifying and reaching out to potential corporate clients through cold calling, emails, and networking efforts. You will support the sales team by preparing proposals, quotations, and presentations for clients. Additionally, you will conduct market research to identify new business opportunities and stay updated on industry trends. It will also be part of your role to respond to customer inquiries, provide product information, and ensure timely follow-ups for a positive customer experience. CreateXpress specializes in serving corporate clients, educational institutions, and individuals nationwide. The company offers a diverse product range and consults on quality, designs, and budgets to meet diverse merchandise and gifting needs.,

As a Telecaller at our company, you will be responsible for handling telecalling to connect with clients and address inquiries. Additionally, you will assist in managing office documentation and maintaining records. Your role will also involve utilizing basic computer skills for data entry, emails, and other office tasks. Our company, Windshield Glass Expert, was established in 2001 with a vision to go beyond automobile windshield glass repair and replacement. With nearly 20 years of experience in the industry, we have positioned ourselves as experts in the repair and replacement of windshield glass. We operate a fully-fledged workshop in Mira Road equipped with the latest technology and capacity. Moreover, we have established collaborations with European state-of-the-art technology providers to further enhance our services.,

Job Role: Figma UI/UX Designer (Landing Pages & HTML Emails) Location: Bangalore (Sarjapur Road) | Full-time | Work from Office About NoBroker :NoBroker is Indias first Prop-Tech Unicorn and the worlds largest marketplace for brokerage-free real estate. Backed by leading investors such as Google and General Atlantic, we are building a one-stop ecosystem for all housing needs from buying, selling, renting, and property management to home services and financial products. Our mission is to simplify the real estate experience through technology and design innovation. With 30+ lakh monthly customers, were growing rapidly, and this is your chance to be part of a passionate team making a real impact. Job Summary: We are looking for a Figma UI/UX Designer with strong expertise in creating high-converting landing pages and responsive HTML emails. The ideal candidate should have a proven portfolio of conversion-focused digital designs and the ability to translate business goals into visually appealing and user-friendly experiences. While Figma will be your primary design tool, a working knowledge of HTML/CSS and proficiency in Photoshop/Illustrator is highly desirable. Key Responsibilities: Landing Pages: Design and deliver visually compelling, responsive landing pages optimized for conversions. HTML Emails: Design and develop responsive email templates aligned with marketing campaigns and brand guidelines. Collaborate with marketing, sales, and development teams to understand requirements and deliver effective design solutions. Stay updated with the latest UI/UX design trends, AI-powered tools, and real estate marketing best practices. Support basic graphic design needs such as creating banners, social creatives, and other visual assets. Qualifications & Skills: 2+ years of experience in UI/UX design with expertise in Figma. Strong portfolio showcasing landing page and email design projects. Hands-on experience designing and coding responsive HTML emails. Proficiency in HTML & CSS (for design-to-code workflows). Strong understanding of UI/UX principles and conversion-focused design. Familiarity with AI tools that can enhance design productivity and creativity. Basic knowledge of Adobe Photoshop & Illustrator. Excellent communication, collaboration, and problem-solving skills. Perks & Benefits Competitive compensation package Medical insurance coverage Work in a fast-paced unicorn startup with rapid career growth opportunities Exposure to AI-driven design workflows and cutting-edge real estate marketing projects Regards Niharika R Email: niharika.r@nobroker.in

You will be designated as an Executive/ Senior Executive - Sales with a required experience of 2-6 years in the Travel Industry. The location for this role is Pan India. Your primary responsibility will involve covering the B2B market and enhancing the branding and product positioning of RezLive.com. You will be tasked with creating new business opportunities and affiliations for RezLive.com and providing support and training to existing clients on the platform. Generating new sales leads, managing sales of Travel related services to Travel Agents, and following up on existing quotes and inquiries with Travel Agents will also be part of your duties. It will be essential to maintain relationships with existing clients while actively seeking to generate new clients to foster business growth. Additionally, you will need to coordinate with the operation team for pre-sales requirements. To excel in this role, you should possess 2 to 6 years of experience in the Travel Industry. Proficiency in English, Hindi, and the local language (reading and speaking) is required, along with knowledge of the local travel trade. Experience in selling outbound destinations and basic computer skills including the use of MS Office, Emails, and the Internet are essential. A good understanding of destinations, agents, and hotels in various regions is preferred. Candidates with prior experience in outbound travel agencies and IATA certification will be given preference. This position offers an exciting opportunity to contribute to the growth and success of RezLive.com while leveraging your expertise in sales within the Travel Industry. Joining this dynamic team will allow you to showcase your skills, expand your network, and drive business development in a fast-paced and rewarding environment.,

You are an experienced Customer Excellence professional who will be responsible for managing a large volume of incoming calls and emails in the Contact Centre located at Andheri East, Mumbai. Your primary job purpose is to identify and assess customer needs in order to achieve satisfaction. Building sustainable relationships and trust with customer accounts through open and interactive communication is crucial. You will need to provide accurate, valid, and complete information to customers by using the right methods and tools. Handling customer complaints, providing appropriate solutions and alternatives within specified time limits, and following up to ensure resolution are key responsibilities. Keeping records of customer interactions, processing customer accounts, and filing documents will also be part of your role. Going the extra mile to engage customers and actively listening to callers, confirming or clarifying information, and diffusing any angry clients are important tasks. You should aim to understand and strive to meet or exceed contact center metrics while consistently providing excellent customer service. Escalating well-deserved calls to the Escalations team as per defined standards and protocols is essential, as is following communication procedures, guidelines, and policies. You should possess excellent written and verbal communication skills, along with exceptional customer service skills that focus on addressing customer issues effectively. Previous BPO/KPO experience is a must, and you should be flexible with your working schedule. Experience in blended processes, as well as a good understanding of handling inbound calls, emails, and chat processes, is required. The ideal candidate should have a minimum of 2 years of relevant experience and hold a graduate qualification.,