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TE Connectivity
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Customer Service Associate IV

Customer Service Associate IV

TE Connectivity

2 - 4 years

4 - 8 Lacs

bengaluru

Posted:6 hours ago| Platform:

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Skills Required

sap customer relationship order management customer service onboarding accounts receivable tds accounts payable payments credit note gst networking accounting career development recruitment tally erp bank reconciliation invoicing tally finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview
Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.

Job Requirements

Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
Investigating credit and debit requests and queries to issue credit/debit as necessary.
Answering technical queries from customers using online technical references and to offer alternatives using available resources.
Driving corrective actions and improvement projects that will raise customer satisfaction levels.

Desired Candidate Profile:

Typically requires 2 or more years of related work experience. Experience in SAP and order management. Completion of an AA degree or equivalent is preferred. It is for US Shift.

Compensation
Competitive base salary commensurate with experience: $xxx xxx (subject to change dependent on physical location)
Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.

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TE Connectivity

Appliances, Electrical, and Electronics Manufacturing

Galway Berwyn

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Customer Service Associate IV