Customer Service Associate

 About The Role  

Skill required: Property & Casualty - Property and Casualty Insurance

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Insurance - Intermediate understandingExcel - ExpertPower Bi - ProficientPowerpoint Working on large datasets to find fraud trends and mitigate risk. Data cleaning, collation, analysis and visualization. Storytelling with data presentation. Fraud background will be an added advantage. Good English communication and interpretation skills. Palantair software would be a great add-on while not required at the moment.Understanding and management of property and casualty insurance companies that provide insurance against the loss of real property, tangible assets and/or income.

What are we looking for? Microsoft Excel FunctionsMicrosoft PowerPointAnalysis and ReportingAbility to meet deadlinesAbility to work well in a teamAdaptable and flexibleAgility for quick learning
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification 
Any Graduation