About The Role Skill required: Supply Chain - Supply Chain Optimization Designation: Warehouse Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.An application of processes and tools to ensure the optimal operation of a manufacturing and distribution supply chain. This includes the optimal placement of inventory within the supply chain, minimizing operating costs (including manufacturing costs, transportation costs, and distribution costs). This often involves the application of mathematical modelling techniques using computer software. What are we looking for? You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing the technical architecture, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications meet the required standards and specifications while fostering a collaborative environment for innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture.- Strong understanding of application design principles and best practices.- Experience with integration techniques and tools within Salesforce.- Ability to analyze and optimize application performance.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce Technical Architecture.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Service Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure seamless integration and functionality of applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement Salesforce Service Cloud solutions.- Customize and configure Salesforce Service Cloud based on business requirements.- Collaborate with stakeholders to gather and analyze requirements.- Provide technical support and troubleshooting for Salesforce Service Cloud applications.- Stay updated on Salesforce Service Cloud best practices and updates. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud.- Strong understanding of Salesforce Service Cloud architecture.- Experience in Salesforce Service Cloud customization and configuration.- Hands-on experience in Salesforce Service Cloud development.- Good To Have Skills: Experience with Salesforce Lightning Platform. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Service Cloud.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in shaping the application landscape and ensuring that solutions meet the needs of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.- Strong understanding of application design principles and methodologies.- Experience with integration of SAP FIORI applications with backend systems.- Familiarity with user experience design and best practices.- Ability to troubleshoot and resolve technical issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP FIORI/Gateway architecture.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft SQL Server, Data Governance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Primary Skills: SQL Server, Stored Proc, ADF/ETL, Functions, Performance tuning, Index Optimization, Data Governance, Data Quality, Data Management, etc.- Secondary Skills: .NET core Web API, Azure, data streaming, caching, Kafka Additional Information:- The candidate should have minimum 8 years of experience in above technologies.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for? NANA Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Scrum Good to have skills : No Function SpecialtyMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in, ensuring that all components function seamlessly together. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.- Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Scrum.- Strong understanding of Agile methodologies and principles.- Experience in facilitating Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.- Ability to manage and prioritize product backlogs effectively.- Familiarity with project management tools such as Jira or Trello. Additional Information:- The candidate should have minimum 3 years of experience in Scrum.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? Training Needs Analysis (TNA)Accounting & Financial Reporting StandardsTeam Lead ExperienceTeam ManagementStakeholder CommunicationsAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesGeneric training & transitions experienceAll domains Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
About The Role Skill required: Supply Chain - Supply Chain Operating Model Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs. What are we looking for? Supply Planning Roles and Responsibilities: Analyze and solve lower-complexity problems.Interact with peers and update supervisors.Limited exposure to clients and Accenture management.Follow moderate instructions for daily tasks and detailed instructions for new assignments.Decisions impact own work and may affect others.Individual contributor within a team, focused scope of work.Rotational shifts may be required.Execute firm orders within lead-time, maintaining inventory levels and supplier prices.Monitor, action, and resolve supplier exceptions.Collaborate with master planner and suppliers on purchase orders.Manage materials inventory performance for assigned factories/material groups.Address inventory at risk of obsolescence, reduce working capital and write-offs through stakeholder engagement.Control phase-in and phase-out of materials, minimizing write-offs and achieving NPI timings.Manage Daily Direction setting and Daily Management systems for materials availability and efficiency.Handle purchasing, sourcing, and transactional master data.Analyze compliance to EOQs and identify optimization opportunities.Drive supplier performance through engagement and effective measures.Collaborate with suppliers for long-term process improvement.Explore opportunities for improved planning efficiency and materials orders.Resolve process/system issues to ensure compliance with business controls. Qualification Any Graduation
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP ABAP Object Oriented Development Good to have skills : SAP Sustainability Control Tower SCT, SAP ABAP Development for HANAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while keeping abreast of the latest technologies and methodologies in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Object Oriented Development.- Good To Have Skills: Experience with SAP Sustainability Control Tower SCT, SAP ABAP Development for HANA.- Strong understanding of object-oriented programming principles.- Experience in developing and customizing SAP applications.- Familiarity with SAP modules and integration points.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP ABAP Object Oriented Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP ABAP Development for HANA, No Technology Specialty Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will require you to balance technical oversight with team management, fostering an environment of innovation and collaboration. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA.- Strong understanding of application design principles and methodologies.- Experience with performance tuning and optimization of SAP applications.- Familiarity with SAP Fiori and UI5 development.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Database Administrator Project Role Description : Design, implement and maintain databases. Install database management systems (DMBS). Develop procedures for day-to-day maintenance and problem resolution. Must have skills : Oracle Database Administration (DBA) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Database Administrator, you will be responsible for designing, implementing, and maintaining databases. Your typical day will involve installing database management systems, developing procedures for daily maintenance, and resolving any issues that arise. You will work collaboratively with team members to ensure optimal database performance and reliability, while also staying updated on the latest database technologies and best practices. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Monitor database performance and implement improvements as necessary.- Assist in the development and implementation of database security policies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration.- Good To Have Skills: Experience with SQL tuning and optimization.- Strong understanding of backup and recovery strategies.- Familiarity with database replication and clustering techniques.- Experience in performance monitoring and troubleshooting. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Database Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process mapping and requirements gathering.- Experience with application configuration and customization.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration processes between SAP and other systems. Additional Information:- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Java Full Stack Development Good to have skills : Spring Boot, UFTMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Full Stack Engineer, you will be responsible for developing and engineering the end-to-end features of a system. Your typical day will involve collaborating with cross-functional teams to design, implement, and optimize user experiences and backend functionalities. You will utilize your development skills to deliver innovative solutions that enhance client services, while also exploring new technologies to address complex business challenges with a cloud-first and agile approach. Engaging in problem-solving discussions and contributing to team objectives will be key aspects of your role, ensuring that you remain at the forefront of technological advancements in the industry. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to design and implement new features.- Conduct code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.- Experience with backend frameworks and databases.- Familiarity with cloud technologies and agile methodologies. Additional Information:- The candidate should have minimum 3 years of experience in Java Full Stack Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for? In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
About The Role Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for? Calendar Management ? Strong calendar management skills with the ability to prioritize tasks and manage multiple deadlines simultaneously. ? Manage the Dir/Sr Dirs schedule, including booking meetings, conferences, making minutes, circulation and follow up actions. ? Act as the point of contact among executives, employees, clients and other external partners for Dir/Sr Dir level Clients. Travel logistic Support. ? Make travel, accommodation arrangements and visa processing support. ? Travel Expense Submission and approvals. (E) ? Travel Report Generation and approvals. (E) ? Fluency in spoken and written English. Ability to communicate effectively with global, cross-cultural teams ? Logical Thinking and ability to perform and deliver within timelines. (E) ? Advanced proficiency with MS Office applications:Outlook Excel, PowerPoint, Word, Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning and decision-making to enhance application performance and user experience, ensuring that all stakeholders are aligned with the project objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business processes related to sales and distribution.- Experience with integration of SAP SD with other SAP modules.- Ability to troubleshoot and resolve issues within the SAP SD environment.- Familiarity with SAP reporting tools and analytics. Additional Information:- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : AWS Administration Good to have skills : Microsoft Windows Server Administration, Windows Scripting, GitLab CI/CDMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Provide hardware and software support for various software solutions, vendors, and brands. Professional & Technical Skills: - Must To Have Skills: Proficiency in AWS Administration.- Good To Have Skills: Experience with Microsoft Windows Server Administration, Windows Scripting, GitLab CI/CD.- Strong understanding of cloud infrastructure management and deployment.- Experience with basic and intermediate level troubleshooting techniques.- Familiarity with network protocols and server configurations. Additional Information:- The candidate should have minimum 2 years of experience in AWS Administration.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
About The Role Skill required: Advertising Review - Customer Service Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? 2-3 years of customer support experience via phone, email, and chat ? Experience working with direct consumers, in B2C environment; B2B is a distinct advantage ? Strong communication skills with a proactive and positive approach to tasks ? High attention to details and follow through ? An effective team player who is able to also work independently ? Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience ? Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English language skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Review, classify and/or remove content according to client guidelines, using specific tools and channels Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety teamRoles and Responsibilities:o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Angular Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to analyze, design, and develop software solutions.- Participate in code reviews and provide constructive feedback.- Troubleshoot and debug software applications to ensure optimal performance.- Stay updated on industry trends and technologies to suggest improvements.- Assist in the documentation of technical specifications and user guides. Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Strong understanding of front-end development technologies.- Experience with RESTful APIs and web services.- Hands-on experience with version control systems like Git.- Familiarity with Agile methodologies for software development. Additional Information:- The candidate should have a minimum of 3 years of experience in Angular.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education