Customer Relationship Specialist

Customer Success Associate Asian Hires Pune, Maharashtra, India (On-site) Job Description Summary: Position: Customer Success Associate LOB: Health, Motor & Life Insurance Work Mode: Work From Office Nature of Account: Domestic Headcount: 120 Location: Kharadi, Pune Key Requirements: Qualification: Graduate from any field Experience: Open to freshers and experienced candidates Languages: English & Hindi (Fluency required) Skillset: Excellent communication in English and Hindi No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence) No grammatical or pronunciation errors Preferred: Insurance experience and sales acumen Salary: Freshers: ₹20,000 - ₹25,000 CTC Experienced: Up to ₹29,000 CTC Shifts: Rotational Shifts: Day shift for females until 8 PM Rotational shifts for males 6 days of working Interview Process: HR Round Versant 6 Certified (Language proficiency test) Written Assessment Operations Round Client Round Roles & Responsibilities: Contacting and advising interested leads on appropriate insurance products (Outbound LOB) Interview Mode: Round 1: Telephonic Round 2: Face-to-Face Show more Show less