Customer Relationship Manager

As an experienced professional in Customer Relationships, you will be part of REDVision Computer Technologies Pvt. Ltd., a company offering B2B application services since 2006 to assist organizations and IFA in exceeding their technological expectations in India & Abroad. Specializing in Enterprise Resource Planning (ERP) Development and Maintenance, our team's expertise lies in software implementation. Our product range includes Wealth Management Software ERP system, financial website development, Financial tickers & Financial Planning software, serving more than 4000+ CFPs and MF Advisors across 450+ cities in India, and over 55,00,000+ satisfied Online Portfolio users globally. In this role, you will be responsible for after-sales service, ensuring customer satisfaction post-purchase. This includes customer onboarding, service, and product training to uphold our commitment to excellent customer service. Your responsibilities will involve establishing strong relationships with clients to drive patronage and revenue, assisting clients in issue resolution, coordinating unit operations to meet targets, supervising post-sales services, managing customer follow-up, and implementing business plans to enhance customer satisfaction and sales growth. We are looking for candidates with excellent English communication skills, proficiency in basic computer languages and MS-Office, expertise in IT Inbound/Outbound Customer Service, strong convincing, presentation, and demonstration abilities. Relevant industry/domain certifications and successful completion of internal and external assessments are required for this position. Join us at REDVision Computer Technologies Pvt. Ltd. to be a part of a dynamic team dedicated to delivering exceptional customer service and innovative technological solutions. For more information, please visit: https://www.redvisiontechnologies.com,