Customer Relationship Manager

1 - 31 years

0 Lacs

Model Gram, Ludhiana

Posted:1 month ago| Platform: Apna logo

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Skills Required

design billing support layout installation resolve architecture communication

Work Mode

Remote

Job Type

Full Time

Job Description

We're hiring a Store Manager If you love building customer relationships and driving in-store sales, this is your chance. 💼 Quick promotion opportunities for top performers! Key Responsibilities: Greet and assist walk-in customers with a warm, solution-oriented approach. Understand customer requirements and recommend suitable interior/exterior products and design solutions. Build strong, long-term relationships with customers to encourage repeat business and referrals. Manage the entire store sales cycle — from enquiry to billing and after-sales support. Track leads, follow up regularly, and convert walk-ins into sales. Maintain a visually appealing store layout that reflects the design aesthetics of the brand. Collaborate with the design and installation teams to ensure a smooth customer experience. Resolve customer complaints or issues professionally and efficiently. Keep up-to-date with product knowledge, design trends, and customer behavior. Requirements: Proven experience in sales or customer-facing roles, preferably in interior, architecture, or retail design industry. Excellent communication and interpersonal skills. Strong sense of design and aesthetics is a plus.

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