We are seeking a motivated and personable Customer Relationship Manager (CRM) to join our team. This role is crucial for building and maintaining strong relationships with our clients, ensuring satisfaction, and fostering loyalty. The ideal candidate will be an excellent communicator with a customer-first mindset and a proven ability to solve problems efficiently. Key Responsibilities: Serve as the primary point of contact for customer accounts. Develop and maintain long-term relationships with clients. Understand customer needs and proactively offer solutions. Resolve customer concerns in a timely, professional manner. Collaborate with internal teams (sales, marketing, support) to improve the customer experience. Monitor customer satisfaction and take action to improve engagement and retention. Maintain accurate records of customer interactions and account details in the CRM system. Provide feedback to management on trends, opportunities, and customer needs. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Schedule: Day shift Fixed shift Weekend availability Work Location: In person Speak with the employer +91 6238330916

More Jobs at KAVITHA GOLD & DIAMONDS PVT . LTD.

Customer Relationship Manager

India

Experience: Not specified

INR 0 - 0 Lacs

Accountant

Thrissur

Experience: Not specified

INR 0 - 0 Lacs

SALES EXECUTIVE

Valancheri, Kerala

Experience: Not specified

Salary: Not disclosed

SALES EXECUTIVE

Valāncheri

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Resolve Interview Now

KAVITHA GOLD & DIAMONDS PVT . LTD.

4 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Customer Relationship Manager

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at KAVITHA GOLD & DIAMONDS PVT . LTD.

Mock Interview

RecommendedJobs for You

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Contact Us

Search

Profile

Bookmarks

Personal Settings

Customer Relationship Manager

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at KAVITHA GOLD & DIAMONDS PVT . LTD.