Roles and Responsibilities: 1. Addressing Customer Inquiries: Provide accurate information regarding products, services, and policies across various communication channels. 2. Managing Claims Process: Assist customers with filing and following up on claims, ensuring proper documentation and timely resolution. 3. Troubleshooting and Issue Resolution: Resolve customer complaints or issues by identifying problems and offering appropriate solutions in a timely manner. 4. Processing and Updating Customer Requests: Handle requests for policy renewals, cancellations, amendments, and updates to customer details. 5. Providing Support for Payments and Billing Inquiries: Assist customers with premium payments, billing issues, and clarification of charges or refunds. 6. Upselling and Cross-Selling Insurance Products: Suggest relevant additional products or services to customers based on their needs and current coverage. 7. Maintaining Accurate Records: Keep detailed and up-to-date records of customer interactions, requests, and resolutions in the system. 8. Providing Feedback and Reporting: Collect customer feedback and provide insights to management to improve products and services. 9. Ensuring Compliance with Company Policies: Adhere to company guidelines, regulatory standards, and ensure data protection when handling customer information. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Key Responsibilities: Develop and maintain MIS reports using advanced Excel functions Prepare PowerPoint presentations and dashboards for internal reviews Perform KRI (Key Risk Indicator) calculations Generate and submit monthly regulatory and operational reports Create and monitor daily work allocation sheets Ensure timely delivery of month-end reports to stakeholders Collaborate with internal teams to streamline reporting processes Maintain data accuracy and integrity across all reports Required Qualifications & Experience: Education: Any Graduate (Bachelor’s degree in any stream) Experience: Minimum 2 years of experience in the BPO sector with a focus on MIS/reporting Languages: Proficiency in English and Hindi Key Skills: Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, etc.) PowerPoint Presentations Data Analysis & Reporting KRI Calculations Regulatory Compliance Reporting Time Management & Accuracy Preferred Candidate Profile: Strong attention to detail and analytical mindset Ability to handle large volumes of data efficiently Comfortable working in a fast-paced, deadline-driven environment Excellent verbal and written communication skills Location Preference: Candidates must be based in Hyderabad or willing to relocate. Show more Show less

Key Responsibilities: Respond to customer inquiries via phone, email, or chat Provide accurate information about insurance policies, claims, renewals, and payments Assist in resolving customer complaints quickly and efficiently Coordinate with internal teams to handle complex customer issues Maintain up-to-date records of all interactions and follow-ups Ensure excellent customer service and meet quality standards Guide customers on available products and recommend suitable solutions Meet service-level agreements (SLAs) and turnaround times Required Skills: Good verbal and written communication skills (Hindi & English) Basic computer proficiency (MS Office, CRM tools preferred) Strong interpersonal and problem-solving abilities Ability to multitask and stay calm under pressure Prior experience in insurance or customer service is a plus Perks & Benefits: Fixed salary with timely payouts Performance-based incentives (if applicable) On-the-job training provided Opportunities for growth and internal promotions Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Key Responsibilities: Respond to customer inquiries via phone, email, or chat Provide accurate information about insurance policies, claims, renewals, and payments Assist in resolving customer complaints quickly and efficiently Coordinate with internal teams to handle complex customer issues Maintain up-to-date records of all interactions and follow-ups Ensure excellent customer service and meet quality standards Guide customers on available products and recommend suitable solutions Meet service-level agreements (SLAs) and turnaround times Required Skills: Good verbal and written communication skills (Hindi & English) Basic computer proficiency (MS Office, CRM tools preferred) Strong interpersonal and problem-solving abilities Ability to multitask and stay calm under pressure Prior experience in insurance or customer service is a plus Perks & Benefits: Fixed salary with timely payouts Performance-based incentives (if applicable) On-the-job training provided Opportunities for growth and internal promotions Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Job Description: We are hiring Customer Support Executives , one of India’s top general insurance companies. As a part of the customer service team, you will assist customers with their queries related to insurance policies, claims, renewals, and payments. Responsibilities: Answer customer calls, emails, and chats Provide information about policies, claims, and payments Resolve customer issues quickly and professionally Follow up on queries to ensure customer satisfaction Maintain records of customer interactions Requirements: Good communication skills (Hindi & English) Basic computer knowledge Positive and customer-friendly attitude Prior experience in customer support (preferred) Benefits: Fixed salary Training provided Career growth opportunities Incentives based on performance (if applicable) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Job Description: We are hiring Customer Support Executives , one of India’s top general insurance companies. As a part of the customer service team, you will assist customers with their queries related to insurance policies, claims, renewals, and payments. Responsibilities: Answer customer calls, emails, and chats Provide information about policies, claims, and payments Resolve customer issues quickly and professionally Follow up on queries to ensure customer satisfaction Maintain records of customer interactions Requirements: Good communication skills (Hindi & English) Basic computer knowledge Positive and customer-friendly attitude Prior experience in customer support (preferred) Benefits: Fixed salary Training provided Career growth opportunities Incentives based on performance (if applicable) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Job Title: Customer Support Executive – General Insurance Key Responsibilities: Handle incoming customer calls, chats, and emails professionally. Provide accurate information about insurance policies, renewals, and claim processes. Assist customers in resolving queries related to payments and documentation. Maintain records of all customer interactions using CRM tools or basic systems. Follow up with customers to ensure their concerns are fully resolved. Coordinate with internal departments to escalate or clarify customer issues. Ensure customer satisfaction and maintain service quality standards. Achieve daily/weekly customer handling targets as set by the team lead. Guide customers in choosing the right insurance product based on their needs. Stay updated on policy changes, company guidelines, and product knowledge. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: English (Required) Hindi (Required) Work Location: In person Speak with the employer +91 7569780715

Job Title: Customer Support Executive – General Insurance Key Responsibilities: Handle incoming customer calls, chats, and emails professionally. Provide accurate information about insurance policies, renewals, and claim processes. Assist customers in resolving queries related to payments and documentation. Maintain records of all customer interactions using CRM tools or basic systems. Follow up with customers to ensure their concerns are fully resolved. Coordinate with internal departments to escalate or clarify customer issues. Ensure customer satisfaction and maintain service quality standards. Achieve daily/weekly customer handling targets as set by the team lead. Guide customers in choosing the right insurance product based on their needs. Stay updated on policy changes, company guidelines, and product knowledge. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: English (Required) Hindi (Required) Work Location: In person Speak with the employer +91 7569780715

Job Description: Customer Support Executive We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive . In this role, you will be the first point of contact for our customers, providing support and solutions across various channels. Roles and Responsibilities: Address Customer Inquiries : Respond to queries related to products, services, and policies through phone, email, or chat. Claims Assistance : Help customers with filing, tracking, and resolving insurance claims. Issue Resolution : Identify and resolve customer problems promptly and professionally. Policy Services : Process customer requests including policy renewals, updates, amendments, and cancellations. Billing Support : Assist with payment processing, billing inquiries, and clarifications. Product Upselling : Recommend additional insurance products based on customer needs. Record Maintenance : Document all interactions and ensure accurate record-keeping. Customer Feedback : Gather feedback and report insights to improve service and offerings. Compliance : Follow internal guidelines and maintain data confidentiality and regulatory compliance. Requirements: Strong communication and interpersonal skills Basic computer knowledge Problem-solving ability and customer-first mindset Freshers and experienced candidates are welcome Salary: ₹15,000/month (Freshers) – ₹20,000/month (Experienced) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Job Description: Customer Support Executive We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive . In this role, you will be the first point of contact for our customers, providing support and solutions across various channels. Roles and Responsibilities: Address Customer Inquiries : Respond to queries related to products, services, and policies through phone, email, or chat. Claims Assistance : Help customers with filing, tracking, and resolving insurance claims. Issue Resolution : Identify and resolve customer problems promptly and professionally. Policy Services : Process customer requests including policy renewals, updates, amendments, and cancellations. Billing Support : Assist with payment processing, billing inquiries, and clarifications. Product Upselling : Recommend additional insurance products based on customer needs. Record Maintenance : Document all interactions and ensure accurate record-keeping. Customer Feedback : Gather feedback and report insights to improve service and offerings. Compliance : Follow internal guidelines and maintain data confidentiality and regulatory compliance. Requirements: Strong communication and interpersonal skills Basic computer knowledge Problem-solving ability and customer-first mindset Freshers and experienced candidates are welcome Salary: ₹15,000/month (Freshers) – ₹20,000/month (Experienced) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Job Summary: Looking for a Sales Team Lead with 4–6 years of sales experience , including minimum 1 year in a leadership role , preferably from insurance, financial services, or B2B/B2C background . Roles & Responsibilities: Lead and manage a team of sales executives. Set sales targets and help the team achieve them. Create and implement sales strategies (B2B & B2C). Build strong relationships with clients for long-term business. Conduct regular training for team members. Track team performance and prepare sales reports. Coordinate with marketing, operations, and product teams. Ensure all work follows company policies and compliance rules. Required Skills & Qualifications: Bachelor’s degree (MBA preferred). 4–6 years of sales experience with at least 1 year as a team lead. Strong communication and leadership skills. Good understanding of sales processes and customer handling. Comfortable using CRM tools and MS Office (Excel, PowerPoint). Adaptable and target-driven with a customer-first approach. Preferred: Experience in the insurance or financial services industry. Exposure to both B2B and B2C sales environments. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹700,000.00 per year Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: team lead: 1 year (Required) Language: Hindi (Required) Work Location: In person

Job Description: Customer Support Executive We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive . In this role, you will be the first point of contact for our customers, providing support and solutions across various channels. Roles and Responsibilities: Address Customer Inquiries : Respond to queries related to products, services, and policies through phone, email, or chat. Claims Assistance : Help customers with filing, tracking, and resolving insurance claims. Issue Resolution : Identify and resolve customer problems promptly and professionally. Policy Services : Process customer requests including policy renewals, updates, amendments, and cancellations. Billing Support : Assist with payment processing, billing inquiries, and clarifications. Product Upselling : Recommend additional insurance products based on customer needs. Record Maintenance : Document all interactions and ensure accurate record-keeping. Customer Feedback : Gather feedback and report insights to improve service and offerings. Compliance : Follow internal guidelines and maintain data confidentiality and regulatory compliance. Requirements: Strong communication and interpersonal skills Basic computer knowledge Problem-solving ability and customer-first mindset Freshers and experienced candidates are welcome Salary: ₹15,000/month (Freshers) – ₹20,000/month (Experienced) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715

Job Description: Customer Support Executive We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive . In this role, you will be the first point of contact for our customers, providing support and solutions across various channels. Roles and Responsibilities: Address Customer Inquiries : Respond to queries related to products, services, and policies through phone, email, or chat. Claims Assistance : Help customers with filing, tracking, and resolving insurance claims. Issue Resolution : Identify and resolve customer problems promptly and professionally. Policy Services : Process customer requests including policy renewals, updates, amendments, and cancellations. Billing Support : Assist with payment processing, billing inquiries, and clarifications. Product Upselling : Recommend additional insurance products based on customer needs. Record Maintenance : Document all interactions and ensure accurate record-keeping. Customer Feedback : Gather feedback and report insights to improve service and offerings. Compliance : Follow internal guidelines and maintain data confidentiality and regulatory compliance. Requirements: Strong communication and interpersonal skills Basic computer knowledge Problem-solving ability and customer-first mindset Freshers and experienced candidates are welcome Salary: ₹15,000/month (Freshers) – ₹20,000/month (Experienced) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7569780715